[cgott42]

I just set up an XB1 and put in a BluRay and it said that it couldn't recognize the disk. I then d/l the BR app and still same message. I tried a DVD and the same message. I haven't tried a game yet (as I don't have one). Am I doing something wrong - or is the drive bad?

 

[onlysublime]

The slot-loading drive can be a little finicky with how you insert it. If you've tried all different techniques and none work (slight push with it sucking the disk, firmer push, etc), then I would exchange the console.

 

[cgott42]

Yep
Gonna return it