This is a "what would you do if you were me" question. CC delivered my 65XWX two weeks ago. The delivery goons (forgive me, I'm angry) seemingly decided that my purchase wasn't deserving of extra special care and managed to slightly damage the bottom back corner of the cabinet. I had CC service tech hot-glue it one week later. I spoke with a store manager and immediately he said we'll send you a new set. I asked for some money back (a few hundred maybe?) for the damaged set mostly because a re-deliver is somewhat of an inconvenience. They are hesitating with giving some money back because they said I got such a good deal (it was pretty good, I thought, but that is not the issue at hand).
What would you want if it were your set? Would you worry about internal damage (I doubt the bump was any more serious than bouncing around in the delivery truck). Would you worry that there could be more issues with the replacement so don't sweat the small stuff? Just curious...
Thanks.
What would you want if it were your set? Would you worry about internal damage (I doubt the bump was any more serious than bouncing around in the delivery truck). Would you worry that there could be more issues with the replacement so don't sweat the small stuff? Just curious...
Thanks.