The problem is related to the "Follow the Killer Rabbit" feature. Whenever a point in the disc where the rabbit appears is reached, the subtitles turn on automatically. This happens even if the feature is not turned on!
The player will then say that subtitles are off, but they'll be there anyway. To shut them off you have to turn the subtitles on & then off again. This will shut them off, but only until the rabbit comes up again, and then the whole thing starts all over again. This makes watching the movie almost impossible.
My player is the Toshiba 3109, & this is the 3rd recent DVD to come up craps on it (Godfather & Simpsons problems also show up).
Another, non-player-related problem is that the 1st fake Swedish subtitle (under the title of the film) has been omitted. It's on the Criterion laserdisc & the restored print in theaters. This is basically the 1st joke in the movie & sets the tone for all the fake Swedish subtitles that follow, so it's omission really sucks.
Anyway, I called Columbia Tri-Star yesterday to complain and left my name & phone # on the voice mail, and I'll be damned if I didn't get a return call from them at home at 8:30 last night! He was very concerned with the situation, had gotten a couple of other calls on the issue, and said he'd get back to me with a resolution. I told him to check out this and other forums to see the extent of the problem. I was very impressed with the speed of their reply & the true concern he seemed to show.
By the way, there's so much cool stuff on the DVD I almost don't NEED to be able to see the actual movie (LOL)!
