|Originally Posted by Maverick1|
I was just wondering how you determine if the online retailer (there are so many now) you are ordering from is an authorized dealer?
|Originally Posted by RandyWalters|
Not all the manufacturers require a dealer to be authorized (like Panasonic) but unscrupulous retailers will say they're an "Authorized Panasonic Dealer" even though Panasonic doesn't have authorized dealers (everybody is "authorized").
|Originally Posted by bananfish|
I understand your point, and agree with it for the most part, but I'm not sure I'm willing to paint dealers that do this as "unscrupulous."
Some customers look for "Authorized Dealer" when shopping online (and justifiably so). Online dealers don't want to lose a sale just because an uninformed customer isn't aware that Panasonic treats all sales as authorized. It's easy to see how they rationalize putting an Authorized Dealer indication on their pages - the customer is not really harmed in any way, because they don't lose any warranty or other rights by buying from that dealer.
Explaining Panasonic's policy would seem to be a better way to achieve the same effect, but online dealers may fear (and not unjustifiably) that customers will be skeptical of such an explanation and fear that the dealer is covering up being unauthorized.