AVS Forum banner
1 - 20 of 2850 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 · (Edited)
Just received a pair of Southhampton theater seats yesterday made under the HT Design label and sold by HTMarket.com.

These simply exceeded my expectations.

The build quality was excellent and the black leather was top notch. Everything arrived undamaged in perfect condition and the white glove delivery team was very professional.

Power recliners are whisper quiet and infinitely variable controlled from a recessed pad on the arm that lights up. The arm is nice and wide by the way as is the seat itself.

The seats include led lighting on the bottom edge for night viewing that can be off or on. There is also a lighted cup holder in each arm.

There is a faux wood grained snack tray that stores in the arm in a large storage compartment and fits into a grommet in the arm when in use.

And there is even a pair of USB ports inside the storage compartment to charge your phone or tablet during your viewing.

Hookup was a breeze. Just remove the cable tie underneath the seat to uncoil the power cord, then connect to a provided small transformer, and plug into the wall outlet.

It was a pleasure working with Alan Hutchinson and his staff during the whole buying experience. I never felt rushed or pressured.

There is a one year warranty, but I do not think I will need it.

Finally, my biggest problem is that the seats are so comfortable I have a hard time sometimes staying awake during an entire film.

I am usually critical of a lot of products and pretty particular, but in this case I had to give credit where credit was due.
 

·
Vendor
Joined
·
1,693 Posts
HTDesign Southampton

Thanks for the feedback. This line is new but we believe on target with what the market wants.

Your feedback is appreciated. For any other buyers please post here all comments as it was an official buyers thread.


Alan Hutchinson
HTmarket.com
 

·
Vendor
Joined
·
1,693 Posts
HTdesign

I actually designed the HTdesign chairs myself hence the name HTdesign, I have been selling theater chairs for 14 years from other mfg and I would give feedback to them about price points and features but most of the time they would design what they wanted and at too high a price point. Furniture mfg are more in tune with people who buy furniture in a store versus home theater guys like us. I created this line for home theater guys in mind and the early results are promising as we sold about 15% of our inventory in the first 30 days. We have 3 styles now, Paget spacesaver, Somerset next level up has adjustable headrest, and southampton the bigger chair with all bells and whistles. We have one more style coming soon.

Regards
Alan Hutchinson
HTmarket.com
 

·
Registered
Joined
·
210 Posts
Thanks for the feedback. This line is new but we believe on target with what the market wants.

Your feedback is appreciated. For any other buyers please post here all comments as it was an official buyers thread.


Alan Hutchinson
HTmarket.com
what pound density is the high density foam used in these chairs?
 

·
Registered
Joined
·
205 Posts
Since you mentioned that you had a hand in designing the chairs, may I suggest an improvement that will give your chairs an edge over just about anything on the market?


For loveseat configurations, don't have the recline controls for the second seat in between the two seats, but rather on the closest armrest! It seems trivially easy to account for something like that in the design (e.g. have 4 chair configurations [full chair, chair w/ left arm rest, chair w/ right arm rest, chair without armrests] instead of 3).


I'm bewildered how that's not standard practice yet.
 

·
Registered
Joined
·
10,866 Posts
For loveseat configurations, don't have the recline controls for the second seat in between the two seats, but rather on the closest armrest! It seems trivially easy to account for something like that in the design (e.g. have 4 chair configurations [full chair, chair w/ left arm rest, chair w/ right arm rest, chair without armrests] instead of 3).

I'm bewildered how that's not standard practice yet.
100% agree - I have a loveseat configuration and my Berklines did it "correctly" as you suggest. It is another SKU to deal with, possibly, though...
 
  • Like
Reactions: oneeyeblind

·
Vendor
Joined
·
1,693 Posts
loveseat

Thanks for suggestion, right now we use armless chair for loveseat config so recline controls are on the chair cushion for the 1 chair the armless chair, so we start 2 arm chair recline controls on cupholder, armless recline control on cushion, rf arm chair recline controls on cupholder and rf arm chair recline controls on cupholder. in future we will order skus that have lf arm chair, so you can do lfchair lf chair rf chair rf chair, so all recline controls on cupholder, that being said we have nice controls on seat as shown below.

Regards
Alan Hutchinson
HTmarket.com
 

Attachments

·
Registered
Joined
·
205 Posts
in future we will order skus that have ... all recline controls on cupholder, that being said we have nice controls on seat as shown below.
That's good to see. I was worried it was controlled with a lever or something that might poke us in the butt if my wife wanted to scoot close and cuddle.


Still, the armrest controls (vs. switch) are a HUGE selling point for me, and something I'm intentionally seeking out in my shopping, FWIW.
 

·
Registered
Joined
·
210 Posts
We use what's called D28 foam and we also have pocketed coil springs in seating area.

I hope that helps.

Regards
Alan Hutchinson
HTmarket.com
Ordered the Southampton row of 3 which has a 2-3 business day ship out time frame on 11/20 and spoke with a customer rep on Friday who said the seats would be shipping out on Monday 11/24. Never received an email saying they shipped out on 11/24 so I called today to see what was going on. The customer rep was not sure why it has not shipped yet but said he would have someone call me back in about 30 minutes to give me a answer. Never received a call back and looks like you are closed now for the day. My credit card charge posted 11/21 so don't think that is holding anything up. Appreciate if you could help get someone to give me a callback and update me on why it has not shipped and when it will ship. Thanks for your help Alan.
 

·
Registered
Joined
·
116 Posts
Thanks for the feedback. This line is new but we believe on target with what the market wants.

Your feedback is appreciated. For any other buyers please post here all comments as it was an official buyers thread.


Alan Hutchinson
HTmarket.com
Alan. Do you sell any accessories that can be added to the ht seats where tray table attaches?
My wife is sold on this wine caddy that holds the wine glass
Or what about a Ipad Holder?
 

Attachments

·
Registered
Joined
·
84 Posts
Placed an order as well.

I ordered the Southhampton curved row of 3 online on Saturday. Recieved an automated email back saying they would send another when shipped.

The delay in your getting a response makes me a little wary. I hope it was just a Holiday delay over Thanksgiving week.

Here's hoping Alan will see these posts and reply before I call tomorrow.
 

·
Vendor
Joined
·
1,693 Posts
accessories

Alan. Do you sell any accessories that can be added to the ht seats where tray table attaches?
My wife is sold on this wine caddy that holds the wine glass
Or what about a Ipad Holder?
not yet, we are working on this aspect and will be testing some things soon but nothing for sale on wine holder or ipad holder. we tried palliser one it's a bit big for the grommet, but we are looking at other alternatives.

Regards
Alan Hutchinson
HTmarket.com
 

·
Vendor
Joined
·
1,693 Posts
order

Ordered the Southampton row of 3 which has a 2-3 business day ship out time frame on 11/20 and spoke with a customer rep on Friday who said the seats would be shipping out on Monday 11/24. Never received an email saying they shipped out on 11/24 so I called today to see what was going on. The customer rep was not sure why it has not shipped yet but said he would have someone call me back in about 30 minutes to give me a answer. Never received a call back and looks like you are closed now for the day. My credit card charge posted 11/21 so don't think that is holding anything up. Appreciate if you could help get someone to give me a callback and update me on why it has not shipped and when it will ship. Thanks for your help Alan.
I just got back in town, I was out of Country last week, however if you want to check status please email us or call our toll free, I am sure this one went out though.

Thanks
Alan Hutchinson
HTmarket.com
 

·
Vendor
Joined
·
1,693 Posts
Just go back in town

I ordered the Southhampton curved row of 3 online on Saturday. Recieved an automated email back saying they would send another when shipped.

The delay in your getting a response makes me a little wary. I hope it was just a Holiday delay over Thanksgiving week.

Here's hoping Alan will see these posts and reply before I call tomorrow.
I just got back in town but office was fully staffed short myself, but all orders are being processed. If this ordered Saturday this should ship by wed this week latest.

Regards
Alan Hutchinson
HTmarket.com
 

·
Vendor
Joined
·
1,693 Posts
Status

If avs members order with us, just email our site or call toll free for status, as I am not always in the forum every day and it's hard to know which order is which without an order number or last name as some of the usernames are hard to figure out last names which order is which. It's usually a 2 to 3 biz day process so if you order on Saturday, we start counting monday, we have to arrange pick ups with freight carriers and sometimes get routing to white glove agents hence the 2 to 3 day process.

Regards
Alan Hutchinson
HTmarket.com
 

·
Registered
Joined
·
84 Posts
I just got back in town but office was fully staffed short myself, but all orders are being processed. If this ordered Saturday this should ship by wed this week latest.

Regards
Alan Hutchinson
HTmarket.com
Alan, Thanks for the reply. I figured the holidays might be in play.

Looking forward to getting the shipping notice. Glad to hear it's all in stock.

Brad
 

·
Vendor
Joined
·
1,693 Posts
your order

Ordered the Southampton row of 3 which has a 2-3 business day ship out time frame on 11/20 and spoke with a customer rep on Friday who said the seats would be shipping out on Monday 11/24. Never received an email saying they shipped out on 11/24 so I called today to see what was going on. The customer rep was not sure why it has not shipped yet but said he would have someone call me back in about 30 minutes to give me a answer. Never received a call back and looks like you are closed now for the day. My credit card charge posted 11/21 so don't think that is holding anything up. Appreciate if you could help get someone to give me a callback and update me on why it has not shipped and when it will ship. Thanks for your help Alan.
I looked into it I am assuming your in round rock tx, it went a day late on wed about 4 biz days sorry for that, roadrunner was supposed to pick up 11/24 and did not and we had to call them. You should be getting a call for aptmt if you have not already.

Thanks for the order
Alan Hutchinson
 
1 - 20 of 2850 Posts
Top