Hello. I am using the Hughes STB to pick up OTA signals and am connected to DirecTV (including phone line). The picture is great and I am pleased overall, but I have had a significant problem keeping the digital signals stored in the program guide. Here's what happens:
1) I get 90 to 100 in signal strength, at all times, on the five digital stations in Houston when I test it out in the installation menu. (ABC, CBS, NBC, PBS and FOX).
2) When I first used the box and I "scanned" for digital signals with the antenna, I picked up all the digital channels (i.e. 2-2 for NBC and 32-1 for ABC). After a while, however, the channels for CBS (11-1), ABC (32-1) and FOX (27-1) all are lost from the guide and I cannot access them even when I manually input them (i.e. punch 11-1 into the remote control).
3) What shows up for ABC, CBS and FOX instead are "DT" stations (i.e. 32 for ABC, instead of 32-1). But these are shown as analog signals, not digital. Moreover, these stations come with complete program guide information, although they are not tuned in on my TV (i.e. I see no picture). When these stations appear in the program guide I lose access to the digital signals, even when I manually input 32-1 (etc.).
4) The only corrective action I have is to go into the Installation menu and select Dish Setup, and then under local program guide go in and zero out the zip codes under "Program area." At this point the receiever takes a few minutes to "update program guide" and then I get the digital signals back.
5. However, if I turn the receiver off for an extended period of time, or I access the program guide for any purpose over the course of a few hours, I lose the digital signals (i.e. 32-1 can no longer be found, 32 comes up instead, which is of course blank.) Then I have to go back and do step no. 4 to temporarily get the digital signals back.
This obviously is very annoying. The only difference between CBS, ABC and FOX is that they are XX-1 channels whereas NBC (2-2) and PBS (80-3) do not have the suffix "1". Has anyone else encountered this problem, or do you have suggestions that might ease the problem? Any help would be greatly appreciated.
1) I get 90 to 100 in signal strength, at all times, on the five digital stations in Houston when I test it out in the installation menu. (ABC, CBS, NBC, PBS and FOX).
2) When I first used the box and I "scanned" for digital signals with the antenna, I picked up all the digital channels (i.e. 2-2 for NBC and 32-1 for ABC). After a while, however, the channels for CBS (11-1), ABC (32-1) and FOX (27-1) all are lost from the guide and I cannot access them even when I manually input them (i.e. punch 11-1 into the remote control).
3) What shows up for ABC, CBS and FOX instead are "DT" stations (i.e. 32 for ABC, instead of 32-1). But these are shown as analog signals, not digital. Moreover, these stations come with complete program guide information, although they are not tuned in on my TV (i.e. I see no picture). When these stations appear in the program guide I lose access to the digital signals, even when I manually input 32-1 (etc.).
4) The only corrective action I have is to go into the Installation menu and select Dish Setup, and then under local program guide go in and zero out the zip codes under "Program area." At this point the receiever takes a few minutes to "update program guide" and then I get the digital signals back.
5. However, if I turn the receiver off for an extended period of time, or I access the program guide for any purpose over the course of a few hours, I lose the digital signals (i.e. 32-1 can no longer be found, 32 comes up instead, which is of course blank.) Then I have to go back and do step no. 4 to temporarily get the digital signals back.
This obviously is very annoying. The only difference between CBS, ABC and FOX is that they are XX-1 channels whereas NBC (2-2) and PBS (80-3) do not have the suffix "1". Has anyone else encountered this problem, or do you have suggestions that might ease the problem? Any help would be greatly appreciated.