I am having a problem with my Replay TV 4504 . We disconnected power and cable coax to the unit to move our Stereo/TV cabinet from one side of the room to the other on Sunday, December 28th. We left the unit connected to the VCR and TV, but everything was powered down for about an hour. Once I reconnected power it was unresponsive to remote or front panel commands. The POWER light on the front panel blinks like it is starting up, but there is nothing on screen. I checked the phone line and it has a dial tone. I can see from myreplaytv.com that the unit hasn't recorded a show since December 26th. I tried disconnecting the coax output from the replaytv and using the audio/video 1 output. When I changed the input on my TV to receive audio/video 1 output from the replaytv. All I got was a "ReplayTV please wait" screen that blinked every minute or so. The unit worked fine from Sept 2002 on the coaxial, so I don't think this is the problem. I've called replaytv support four times getting their people in the US and India. But all they tell me to do is turn the power off and on or move cables around. They can't even begin to give me an idea what the basic problem is. Since the unit is out of warranty. They want me to send it in for exchange at $199 a pop, which will get me a non-commercial advance unit.
Does anyone have any suggestions? is it a drive or a power supply problem. Can you suggest a repair or drive upgrade shop. What should iI look for if I open the unit up? I'm not very technical, but know enough to talk to a forum before blindly sending it off the repalytv.
Thanks for your help, Andrew
Model # RTV4504 S/N 12AA7000050
Does anyone have any suggestions? is it a drive or a power supply problem. Can you suggest a repair or drive upgrade shop. What should iI look for if I open the unit up? I'm not very technical, but know enough to talk to a forum before blindly sending it off the repalytv.
Thanks for your help, Andrew
Model # RTV4504 S/N 12AA7000050