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Discussion Starter · #1 ·
See subject. I'm considering buying my HDTV through NewEgg or Amazon, but I worry that I'll get some sort of marginal-quality gray-market or refurbished version of what I'm ordering.


Does that ever happen with the better online stores, or only the real 'fly-by-nights'?



Also am wondering how to go about the extended warranty. Buy off of Amazon or NewEgg, go through a third party, or what.


In fact, backing up for a second, are extended warranties generally a good idea on a big ticket TV? I certainly imagine so, but if someone has a good argument against, love to hear it.


Thanks for your collective expertise in these matters.
 

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I ordered a Samsung LN52650 on Dec 29 from Amazon. They promised delivery by Jan 7 but actually delivered it on Dec 31, 2 days after I ordered it ! The set is perfect and I saved $300 over a sale price at my local HH Gregg. I could not be happier with the purchase.


If I ever need service the same authorized Samsung service centers are used no matter where the purchase was made (exception would be gray market purchase), and you make the call on warranty matters to Samsung, not the vendor.


Extended warranties are usually overpriced and so are not a rational decision: If you buy 1000 sets the average cost of repair will be much less than the warranty price. However if you are not going to be buying 1000 TVs and are worried about a future big repair bill then you can buy peace of mind. Best deal is a Mack warranty. For more about it search this forum.
 

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You can trust Amazon and NewEgg.

They won't rip you off.

I've bought TV's from both.

I prefer Amazon because of their return policies.

Just make sure you are buying direct from Amazon and not some 3rd party.

You'll probably find people split about needing a warranty.

Extended warranties are unnecessary to me. If you have an Amex, you get an extra year of coverage for free.

Its always a gamble though. You can purchase insurance for pretty cheap from some trusted 3rd parties that are popular here on the forums.
 

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Discussion Starter · #7 ·

Quote:
Originally Posted by omeletpants /forum/post/15467905


Millions of people buy from Amazon daily. Why would you even think they would sell gray market? Geesh.

Because I'm highly cynical.
 

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Discussion Starter · #8 ·

Quote:
Originally Posted by davyo /forum/post/15468012


Whats a fark ?

I'd tell ya, but I just don't give a fark.
 

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Quote:
Originally Posted by Harvey S /forum/post/15467956


I ordered a Samsung LN52650 on Dec 29 from Amazon. They promised delivery by Jan 7 but actually delivered it on Dec 31, 2 days after I ordered it ! The set is perfect and I saved $300 over a sale price at my local HH Gregg. I could not be happier with the purchase.


If I ever need service the same authorized Samsung service centers are used no matter where the purchase was made (exception would be gray market purchase), and you make the call on warranty matters to Samsung, not the vendor.


Extended warranties are usually overpriced and so are not a rational decision: If you buy 1000 sets the average cost of repair will be much less than the warranty price. However if you are not going to be buying 1000 TVs and are worried about a future big repair bill then you can buy peace of mind. Best deal is a Mack warranty. For more about it search this forum.

Thanks for the recommendations Harvey! If anyone has questions about any of our Warranty contracts feel free to ask. IMO and I work for the warranty company.


On a tv you have to ask yourself how much it would cost to have someone come and do in home repair on your set after the manufacturers warranty expires.

The Average repair on an LCD is $450 and on a plasma its $650.So if the warranty costs you $139 for 3 years after the 1st on a $1500 Tv then your paying about $46 dollars a year to insure in the event you need a $450 dollar repair or sometimes even worse.


It really comes down to each consumer and how long you plan on keeping the set, but for the average joe thats buying a big screen they want to keep it for at least 5-10 years its a small cost to make sure you have no problems down the road.
 
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