[jimluko]


Had this TV since 2008 and it's been great until now.  Lately whenever I turn it on the external input menu pops open on the screen and begins scrolling through the various inputs before selecting one, never the one I have on. 

 

I need to then manually open the input menu and reselect the correct option.  I typically repeat this 2 or 3 times and then it sticks.

 

A major annoyance I'm hoping can be resolved without drastic steps.  Any help is appreciated!

 

[tubetwister]

Try a hard reset (factory reset) or try the software update available here
http://esupport.sony.com/US/p/model-home.pl?mdl=KDL46V4100&template_id=1&region_id=1&tab=howto#/howtoTab

 

[jimluko]


I'll give it a go.  Apparently I need to request that they mail the software update.  How do you do a factory reset?

 

Thanks!