Well called BIC Acoustech today, got a very prompt answer over the phone. The gentleman on the phone told me that they would repair or replace at no charge. Just send it to them. That is awesome, within half an hour i had an email with instructions. If all goes well i will be a very happy customer. So far i would say i would not hesitate to purchase a product made by BIC Acoustech. I will respond once i have resolution. They even said if it was the speaker it self (which they said is unlikely) they would fix or replace as well.. Awesome!! Ii have the amp removed did their tests they sent and will be off to WalMart to get a box and bubble wrap and then off to Post Office or UPS.