This thread isn't to question JVC's image quality. I think any owner or reviewer will tell you it's still one of the top in performance. This thread is to pose the question about quality of parts, firmware, wear and tear...the longevity of the mechanics both short term and long term? My hope is to create a thread to capture both good and bad relative to JVC's longevity of their projectors. I do realize that most people who have had issues will respond vs those who are happily watching their perfectly functioning units. My sense is over the last couple of model years, JVC has had issues of quality control: short lamp life etc. My secondary hope is that as consumers we'll have a "sense" of the good and bad of a very popular brand. The best consumer is an educated consumer.
If possible, please post the model, the date of purchase and any issues that you've had with your unit:
I purchased my JVC DLA-x700R 1/9/14. I had very few issues till 1/7/15, when my power assembly went out. Long story, but Mendrontix, JVC's authorized repair service sent the projector back and I had a crack and chip in the rear of the case. I sent the projector back to them for replacement of the case. I received it last night and am seeing a line the height of the image 1/3 from the left for about 50% of the time. Either it's something that was already breaking down with a JVC part or damage was caused by the repair lab or shipper on route back to my house. JVC's position is to honor their warranty, which is code for there isn't anything we will do for the customer beyond paying for the repair. Upon research in the owner's thread for my model, I notice at least one other member seeing a similar issue. He see's multiple green lines and thinks it a sync issue related to HDMI input. That's sounds like a fair analysis. So I suspect it's an HDMI port or internal part related to image syncing with the projector.
This boils down the purpose of this thread. Is losing 3 months of the first 15 months of ownership acceptable in terms of a 8k projector? That begs the question about quality control and performance expectations as consumers. If JVC finds this within reason, it would point to my experience being an isolated case, law of averages. OR, is this the new norm for necesary repairs for JVC projectors within the first couple of years?
Let me know your good and bad experiences with JVC projectors? I will link this thread in the under 3k forum too for those that frequent can add to their experiences.
PS: I've asked one of the mods to change my thread title. the "Maybe not..." is inflammatory and goes counter to the purpose of my thread. I guess I'm still a little upset about my current issues
If possible, please post the model, the date of purchase and any issues that you've had with your unit:
I purchased my JVC DLA-x700R 1/9/14. I had very few issues till 1/7/15, when my power assembly went out. Long story, but Mendrontix, JVC's authorized repair service sent the projector back and I had a crack and chip in the rear of the case. I sent the projector back to them for replacement of the case. I received it last night and am seeing a line the height of the image 1/3 from the left for about 50% of the time. Either it's something that was already breaking down with a JVC part or damage was caused by the repair lab or shipper on route back to my house. JVC's position is to honor their warranty, which is code for there isn't anything we will do for the customer beyond paying for the repair. Upon research in the owner's thread for my model, I notice at least one other member seeing a similar issue. He see's multiple green lines and thinks it a sync issue related to HDMI input. That's sounds like a fair analysis. So I suspect it's an HDMI port or internal part related to image syncing with the projector.
This boils down the purpose of this thread. Is losing 3 months of the first 15 months of ownership acceptable in terms of a 8k projector? That begs the question about quality control and performance expectations as consumers. If JVC finds this within reason, it would point to my experience being an isolated case, law of averages. OR, is this the new norm for necesary repairs for JVC projectors within the first couple of years?
Let me know your good and bad experiences with JVC projectors? I will link this thread in the under 3k forum too for those that frequent can add to their experiences.
PS: I've asked one of the mods to change my thread title. the "Maybe not..." is inflammatory and goes counter to the purpose of my thread. I guess I'm still a little upset about my current issues