I'm not sure where to go from here. I understand your position, but when the manufacturer and my experts say the TV is within spec, it's hard for me to do more. I can't tell anything from the jpg. I'm glad to hear that you aren't mad at us, because we really have tried to do everything we can as an authorized representative of the manufacturer.
I realize you can "flame" us in the newsgroups. We will respect your
position and continue to service you, regardless of what happens. I also feel we "owe" you one for your trouble, so keep my number and email handy, in case you ever need anything at all.
Please remember that there are legal limits to what Myer-Emco can do as a representative of our manufacturer.
|I for one would NEVER buy a Loewe product having heard and seen this issue. You should take them to small claims court.|