I bought mine from them and everything went smoothly. Shipped quickly and arrived in perfect shape as advertised. But they did not seem quite as knowledgeable on some fine points such as the warranty (in home vs ship away). But I have to tell you that Lisa of Plasma extreme saw my questions here before my unit arrived and went out of her way to help me KNOWING id ordered from someone else. She tracked my order and emailed me info. I still couldn;t get over her help for someone who bought elsewhere. And her prices are very competitive, And like a true pro, when I became a little concerned about the boxing of my shipment (it arrived with a box that looked like it had been maybe opened before she informed me that was typical and that she knew Best's rep and they would never ship a reboxed TV. There's something honorable about someone who trumpets there own horn without knocking a competitor.
In short, Best Buy was very reputable and delivered but Lisa seemed to be the type who would go to extraordinary steps to help her customers...
Yes I agree with Finechina on Lisa at plasmaexteme.us. I got a 433 from her with no problem and it had no buzz and no pixel problems.After the purchase I kept communication going with her on a variety of subjects about the plasma and she always went the distance on anything I needed to know.
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