Could also be a result of the commercial air shutdown. It is my understanding that Dell out-competes other computer companies by being very efficient with their inventory and only keeping 1-2 days worth on hand. So since they haven't been receiving any shipments from their suppliers by air, they might not have any more to sell temporarily.
If it's still available but not accessible on Web, just call them toll-free and demand the 20% discount. I bet they'd honor it if you read them the link that gives you the 20% discount. Hurry before they stop the sale
It is still available from the web. You can find it by going to dell.com. Then go to Medium and Small Business. Then do an Advanced Search, by Manufacturer. Put in NEC, and the price range of 2000 to 3000.
I just checked and it's there and IN STOCK.
You won't be able to get the 20% discount unless you CALL THEM.
I attempted to buy the LT150 from Dell on Friday morning. I called in in an attempt to save the sales tax and waited 20 minutes to get a rep. When I asked for the LT150 the rep told me it was no longer being sold and tried to sell me another projector (LT154). I informed the rep that the website shows the item in stock and gave him the Dell par number. I was put on hold for another 5 minutes and was about to hang-up, when the rep came back and told me that they still had some stock. I the tried to get a price over the phone, since the pricing varies between which dell webstore, and the rep was reluctant to give me a price - I had to ask THREE times. Finally he came back with the $2700 figure. I requested the 20% off from the Dell email promo and the rep claimed that I was trying to make up a sale. I asked to speak to a manager at this point and was asked "Why?". Unbelievable, he would not let me speak to a manager. I then told him I can't believe Dell's customer service is number one, I am not having that experience, nor have I in the past. I was told that I had better believe that Dell's customer service is number one. He was really full of himself.
Needless to say I didn't buy anything from Dell and won't anytime soon. I ordered thru CDW whom in my opinion Dell could learn a few things from on customer service. CDW has a pricematch policy but although they couldn't match the Dell price minus the tax they did get down to under $2300 shipped 2nd day which is close to the Dell price with tax. And with much better customer service. Your own personal rep that actually calls you back!
The problem with Dell is they are so huge that they have so many sales people. They don't know their left from their right. One department is contradicting another. If you're lucky and get a good rep. who's willing to go to bat for you then you'll do well. If you have a lazy or rude person then you'r stuck. Dell's is actually number one in inconsistency and not customer service. I was never impressed with Dell's service. They just happen to have good prices. For those who persisted and called back to get another rep., you may do better. It's probably best not to deal with customer service at all and get everything from the web. Unfortunately their web site is just as disorganized !!! Sorry for your troubles. Good luck.
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