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Mailing projector for repair remove broken bulb?

815 Views 2 Replies 2 Participants Last post by  Deadpool66, 
D
So Ive always had issues with this unit since I got it. Couple days ago the bulb blew at 500 hours very disapointing to say the least. Now Optoma is gonna take a look at it but didnt mention wether or not to remove the broken bulb ive contacted them but yet to hear back.
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T
No, ship it back with the blown lamp still installed. What happened? Did it just go out, did the lamp shatter within the housing, explode??
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Quote:
Originally Posted by TF Ghost /forum/post/18101016


No, ship it back with the blown lamp still installed. What happened? Did it just go out, did the lamp shatter within the housing, explode??
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Well it was acting goofy not always turning on and there was a distortion on the corner of the screen the developed shortly before it happened on the upper right. Few days later I went to play some 360 and heard a loud pop when I turn the projector on. I didnt open to see but I could hear broken glass in the compartment when I took it down from the mount.
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