I started the thread" Dropout problem...DirecTV or Sony" Now I get home today at 4:40PM DST, turn on my tv and see a frozen HSN network. It froze at 7AM. I could not start it or turn it off. The power button did not work. I unplugged the unit, waited 5 minutes and the unit started up again, BUT Channels 509 and 199 were missing(All of the HD programming. I called DirecTV and spoke to Nasha-badge#2256. She had me do the usual: take the card out, insert it, turn the unit off, etc. When I turned the unit back on I got the message "not a valid access card". She then sent a "reprogram download" and everything came back. Anyone have any clues ? Everyone on the other thread, please reply. I'm also posting this to the other thread.