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Discussion Starter · #1 ·
Hello all, new to the forum, been lurking for some time. Here is my situation:


My new HT is currently coming together, I so far have purchased the following:


Panasonic AE-1000U PJ

Polk Audio: CSi5 center channel, RTi8 fronts, Fxi3 surrounds, SVS PB10 sub

XBOX 360


The room is 14' x 24', the plan is to project onto a 110-120" screen and do 5.1 surround for now.


I would like to have a reciever that can eventually do 7.1 surround, although the room is not wired for it right now. Maybe in another year or two I would do the 7.1. I am going to purchase an upconverting DVD player (probably the Oppo) but do not plan on buying an HD DVD or BluRay at least until Christmas or later. My installer says that I will get very similar signal transmission to my PJ by using the coaxial shielded cables which were installed in the room when the room was built, so I'm not sure HDMI passthrough is a big deal at this point. If do buy an HD DVD I can just run the HDMI cable directly from the HD DVD to the PJ and just use the receiver for the surround.


Anyhow, having said all that, the installer is recommending the Marantz 5001, he can get it for me for $700. I have seen it as low as $600 online, but then you don't get a warranty. I also have looked at the Denon 2807 and 2307CI, but they both cost a little more (again looking at authorized retailers only for the warranty issue).


I plan to use the room 95% for movies/TV and only occasionally for music. Given that these receivers go out of date in 6-12 months anyway, I am trying to get one that will work well for my system but stay in budget.


Currently I have about $750-1000 left to spend, I need to get a receiver and an upconverting DVD player with that.


Should I go with the Marantz or spend the extra on the Denons? Thanks in advance.
 

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...I might suggest that the Denons would be a better match with your Polks than the Marantz (despite the fact that I have a Marantz 7001 that I am very happy with). Going based on past experiences, Polks tend to be warm-sounding speakers. If you combine that with a warm-sounding Marantz, you might wind up with unbalanced sound (unless you're a bass nut and don't care much about high-end clarity).


So I'd think that the Denon would do quite well for you since it'll be a bit brighter without being overly bright. The 2807 is generally considered Denon's sweet-spot model, so that would be my choice in your position.
 

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Discussion Starter · #4 ·
Thanks for the input, I ordered a Denon 2807 last night online. I think I will be happy with this purchase, I was always leaning towards the Denon based on feature set, reputation and the previous experience of others on this forum.


On another note, what is up with manufacturers not honoring their warranties unless you buy from a "authorized retailer"?? In my case, the price difference between the average online retailer and a "authorized" one was over $300, 38% more!! I made the decision to go with the non-authorized reseller, it simply came down to the idea that a one year warranty was not worth 38% more in price.


It seems to me that if the manufacturers do not want to honor a warranty on a factory sealed item, they should not provide that item to the seller. I'm assuming these retailers have to get their products from Denon, do they not? Why does Denon care what the item sells for? They still sell the item to the retailer for their set dealer price, if someone wants to make less margin on that item, more power to them.


I would love to see something like this challenged in court, unfortunately no one is going to go to court over a $750 receiver...
 

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I'm sure you'll enjoy your 2807, it's a great model.


WRT warranty issues, in my opinion a company has the right to choose who their resellers are, and one way to protect them is to not warrant the product when it's sold from an unknown source. It doesn't bother me that they do this because I'm in the business world too, and it's very important to our company's branding that we know who is selling our stuff and where, and that it's being sold with a service level to match our products. Denon, whose product is commoditized, would have difficulty to control their channels if not for the warranty issue. So I totally understand them, and don't see anything illegal in that.
 

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Discussion Starter · #6 ·
I can understand your point, but it still seems to me like Denon is still playing both sides of the fence. They still ship the product to the distributor, if that distributor is selling to non-authorized sellers, then Denon should go to the distributor and get the issue fixed.


It just seems to me that Denon is willing to take the $$$ from a non-authorized seller but isn't willing to support the product...
 

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Hi!


Actually, if you purchased the item from an unauthorized retailer, you are 99% likely to be purchasing B stock (refurbished). However, if you would have come to me, I could have gotten you A stock for nearly the same price!
It's all about who you know!
 

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Quote:
Originally Posted by SierraMikeBravo /forum/post/0


Hi!


Actually, if you purchased the item from an unauthorized retailer, you are 99% likely to be purchasing B stock (refurbished). However, if you would have come to me, I could have gotten you A stock for nearly the same price!
It's all about who you know!

So what price are you able to get? And how do you guarantee A-stock. Thanks.
 

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Discussion Starter · #9 ·
The site specifically said factory sealed box. If it is B Stock or a refurb then they are engaging in fraudulent advertising. I assume I will find out when I register the product, if it is B Stock then they will be refunding my money...
 

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Quote:
The site specifically said factory sealed box. If it is B Stock or a refurb then they are engaging in fraudulent advertising. I assume I will find out when I register the product, if it is B Stock then they will be refunding my money...

Just because it is factory sealed does not mean it is not B stock. That's what B stock means. It is FACTORY refurbished. That means, Denon refurbished it. However, they are not able to sell it as new. However, just like A stock, Denon has authorized factory B stock sellers. They honor the same warranty with B stock as they do with A stock only if it is purchased through an authorized B stock dealer. Take a look at Denon's site, it will tell you who is authorized online A and B stock e-tailers. If it is not listed on the site, they will not honor the warranty, and I would be HIGHLY suspicious as to where they obtained the receiver to sell you. I wouldn't do it personally, becuase you are dropping a lot of money just to chince on the warranty which could be a BAD thing.


To answer the other question that someone asked about how I can guarantee that something was A stock, because the business I purchased it from is an authorized Denon dealer. I just stumbled upon them while looking for another manufacturer's flat panel TV. I got both the AVR-4306 and the DVD-3930 FAR below retail price. Basically, I got them both at cost! They are not an oridinary "hi-fi" shop as we think of it, but something along the same lines. Can't reveal secrets my friend, but suffice it to say, I know where I can get the following lines A stock as they are authorized dealers for all at basically cost...


Denon

Panasonic Professional

Sony Projection systems

Stewart

Da Lite

Draper

Mitsubishi projection systems

Belden cables

Crestron

AMX

and a few others
 

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I just wanted to give my $0.02 on this issue of the unauthorized resellers, just because I am a victim (as authorized retailer), although in a different industry. All that you guys said so far is very true and accurate.

The manufacturer has the obligation to protect its authorized dealers because they make a committment and invest in products, floor space, sales force, training. Unhauthorized resellers for all we know have a basement and a computer and have no direct contact with the manufacturer. It's almost impossible for a manufacturer to trace the source of the products sold by unauthorized resellers and this alone should justify the fact that the manufacturers declines to honor the warranty. IMHO, it's not only the fact that you spend a lot of money and should have a warranty to protect your purchase: regardless of the amount of money involved, it's plain dishonest to engage salespeople at retail stores for hours, where you get audition time and knowledge, knowing that you are going to make a purchase online as soon as you get home.
 

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Nathans_Dad,

Take a look a the box and the unit when you unpack it...every thing that is factory refurbished is marked one way or another...either on the box or the unit.

I would not worry about it....I would guess to say that the unit is what is called in the business as "Grey Market" This means that it is brand new ..but did not come directly from an authorized dealer.


Hope this helps.

RayJr
 
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