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Can those who've sent in their 8802 for upgrade to 'A' chime in on what the turnaround time was? Looking for a window to send mine in and have heard different things about the duration. Thx.
I dropped my double-boxed AV8802 off at FedEx Office on a Thursday ($72 from Illinois, $4000 declared). The following Monday I got an update from them that it was in process, Tuesday it was done. I had it back at the end of the day that Thursday via UPS and their double-box.

Lots of finger prints, smudges and one missing screw. Other than that the AV8802A is perfect. I don't have a way to verify the update yet (no UltraHD display).
 

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I dropped my double-boxed AV8802 off at FedEx Office on a Thursday ($72 from Illinois, $4000 declared). The following Monday I got an update from them that it was in process, Tuesday it was done. I had it back at the end of the day that Thursday via UPS and their double-box.

Lots of finger prints, smudges and one missing screw. Other than that the AV8802A is perfect. I don't have a way to verify the update yet (no UltraHD display).
Thx for info.
 

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Can those who've sent in their 8802 for upgrade to 'A' chime in on what the turnaround time was? Looking for a window to send mine in and have heard different things about the duration. Thx.
I've done several. SO FAR, it has taken them 2 days to spin. SO FAR, just fingerprints. SO FAR, 100% working. Every box came double boxed. Freight for me costs $50 from MN to NY.

I give them a letter grade A rating for communication, turn around, and professionalism. I've had about 60 customers do their own return. Everyone I have talked with has been delighted.
 

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I dont watch much Tv too be honest. Haven't even seen Games of Thrones, Walking Dead. Friends keep telling me I'm missing great shows but I'd rather sit in my Theatre room and Watch a Movie.


Frank
Game of Thrones has been better than 95% of the movies I've watched in the last 2 years. To me, it is a movie... just a series of mini movies.
 

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Can those who've sent in their 8802 for upgrade to 'A' chime in on what the turnaround time was? Looking for a window to send mine in and have heard different things about the duration. Thx.
I dropped my double-boxed AV8802 off at FedEx Office on a Thursday ($72 from Illinois, $4000 declared). The following Monday I got an update from them that it was in process, Tuesday it was done. I had it back at the end of the day that Thursday via UPS and their double-box.

Lots of finger prints, smudges and one missing screw. Other than that the AV8802A is perfect. I don't have a way to verify the update yet (no UltraHD display).
Thx for info.
I've done several. SO FAR, it has taken them 2 days to spin. SO FAR, just fingerprints. SO FAR, 100% working. Every box came double boxed. Freight for me costs $50 from MN to NY.

I give them a letter grade A rating for communication, turn around, and professionalism. I've had about 60 customers do their own return. Everyone I have talked with has been delighted.
Well, I shipped my AV8802 unit to United Radio on a Wednesday, August 26, 2015, via-UPS ($117.00USD shipping cost/insurance from Los Angeles area). UPS Tracking confirmed delivery to Syracuse NY on the following Tuesday, Sept. 01, 2015 (signature on delivery).

After waiting a week to hear back from United Radio I decided to contact them (Tuesday, September 08, 2015). They explained that my unit was not in their system, did not know [anything] of it's where-abouts? Also, that they would escalate issue and get back to me the next day.

Upon not hearing back after 24 hours I contacted United Radio a second time (Thursday, September 10, 2015). Once again they explained that my unit was not in their system, did not know [anything] of it's where-abouts? Also, that they would escalate issue and get back to me the next day.

Upon not hearing back after 24 hours I contacted Unit Radio a third time (Friday, September 11, 2015). This time a representative confirmed that my Marantz unit was now logged-into their system. That it had been located, upgraded, and shipped-out all on the same day prior (Thursday, September 10 2015). However she could not provide me a tracking No..

After waiting well over a week I (surprisingly) received an automated UPS e-mail confirming that a shipment had been initiated from United Radio (Sunday, September 20, 2015). My AV8802A shipment arrived at my door on Tuesday, Sept. 22 2015, nearly one month after I shipped unit to them. It is doubled-boxed.

I give them a letter grade "F-" rating for communication, due to the fact that they (United Radio, staff) never once made an effort to contact and/or inform me directly on the status of my unit throughout the whole process, either by e-mail or phone (they could'nt even locate the stupid thing). I had to make the effort to contact them.
I give them a letter grade "D" for turn around, due to the fact that most all other experiences I've read about (hear on AVS) have been mostly prompt.
I give them a letter grade "D" for professionalism for their non-responsive behavior.

To be honest I'm feeling somewhat perturbed and deflated, my unit is sitting here (in front of me), still double-boxed. Have yet to open it. I've lost a little excitement about this whole effort.
 

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manufactuing date

Could someone let me know if the Marantz 8802A has manufacturing date in the chassis ?
I going to receive my unit, after about 8 weeks waiting and I want to know if my unit is absolutely new.

Thanks in advance ..
 

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Could someone let me know if the Marantz 8802A has manufacturing date in the chassis ?
I going to receive my unit, after about 8 weeks waiting and I want to know if my unit is absolutely new.

Thanks in advance ..
It's the first three numbers of the serial number.

I believe it's year month.

So 503 March 2015 I think.
 

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Greetings,

I am currently running a 7.1.4 (using the Atmos nomenclature) setup, and so I have exhausted all my AV8802's outputs... I'm just wondering what folks would do if they wanted to run a 2-channel music-only setup? My current LCR config has all 3 behind an acoustically transparent screen, and, while it sounds nothing short of astounding for that purpose, L and R are a little too narrowly placed for a quality stereo experience.

I guess I could use Zone 2, but then I wouldn't have access to my subwoofers. Of course, some might argue that I should be using a high-quality, full-range, pair of loudspeakers for my music-only experience, and leave the subwoofers out of it. The problem is, though, that I specifically chose to go away from my floor-standing B&Ws (as L+R), to the behind-the-screen JTRs in order to reclaim some of my floor space. So, I don't want to go back to a floor-stander for that reason, and that's the only way I would achieve a full-range result without a subwoofer...

What do other people do? Just not worry about it, and play their music through their theater speakers? Have a separate, dedicated, music system in the same space? (of course, that doesn't solve the full-range loudspeaker problem)...

Any thoughts?

Also, since the 8802 can only drive 11 of its 13 outputs, and everything is assignable anyway, what is the point of having 13 outputs? I know I should know this, already, but alas... my brain is already struggling with everything else it has to know.

- s.west
 

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Greetings,

I am currently running a 7.1.4 (using the Atmos nomenclature) setup, and so I have exhausted all my AV8802's outputs... I'm just wondering what folks would do if they wanted to run a 2-channel music-only setup? My current LCR config has all 3 behind an acoustically transparent screen, and, while it sounds nothing short of astounding for that purpose, L and R are a little too narrowly placed for a quality stereo experience.

I guess I could use Zone 2, but then I wouldn't have access to my subwoofers. Of course, some might argue that I should be using a high-quality, full-range, pair of loudspeakers for my music-only experience, and leave the subwoofers out of it. The problem is, though, that I specifically chose to go away from my floor-standing B&Ws (as L+R), to the behind-the-screen JTRs in order to reclaim some of my floor space. So, I don't want to go back to a floor-stander for that reason, and that's the only way I would achieve a full-range result without a subwoofer...

What do other people do? Just not worry about it, and play their music through their theater speakers? Have a separate, dedicated, music system in the same space? (of course, that doesn't solve the full-range loudspeaker problem)...

Any thoughts?

Also, since the 8802 can only drive 11 of its 13 outputs, and everything is assignable anyway, what is the point of having 13 outputs? I know I should know this, already, but alas... my brain is already struggling with everything else it has to know.

- s.west
s.west. I run a combined 2ch and ht setup. but my mains are common to both, just using dedicated 2ch source, 2ch analog pre & pwr and sub woofer. can see my signature for link

one option I have seen with AT screen setup where mains are too close together with no depth etc, is people plonk a separate pair off mains in front of the AT setup. and feed with separate 2ch source, pre-par/integrated :)
 

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Greetings,

I am currently running a 7.1.4 (using the Atmos nomenclature) setup, and so I have exhausted all my AV8802's outputs... I'm just wondering what folks would do if they wanted to run a 2-channel music-only setup? My current LCR config has all 3 behind an acoustically transparent screen, and, while it sounds nothing short of astounding for that purpose, L and R are a little too narrowly placed for a quality stereo experience.

I guess I could use Zone 2, but then I wouldn't have access to my subwoofers. Of course, some might argue that I should be using a high-quality, full-range, pair of loudspeakers for my music-only experience, and leave the subwoofers out of it. The problem is, though, that I specifically chose to go away from my floor-standing B&Ws (as L+R), to the behind-the-screen JTRs in order to reclaim some of my floor space. So, I don't want to go back to a floor-stander for that reason, and that's the only way I would achieve a full-range result without a subwoofer...

What do other people do? Just not worry about it, and play their music through their theater speakers? Have a separate, dedicated, music system in the same space? (of course, that doesn't solve the full-range loudspeaker problem)...

Any thoughts?

Also, since the 8802 can only drive 11 of its 13 outputs, and everything is assignable anyway, what is the point of having 13 outputs? I know I should know this, already, but alas... my brain is already struggling with everything else it has to know.

- s.west
Can't you just shut the multi-channel amp off and use the other set of outputs from the front channels (i.e. XLR or RCA) to a 2-channel amp?

B.
 

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Well, I shipped my AV8802 unit to United Radio on a Wednesday, August 26, 2015, via-UPS ($117.00USD shipping cost/insurance from Los Angeles area). UPS Tracking confirmed delivery to Syracuse NY on the following Tuesday, Sept. 01, 2015 (signature on delivery).

After waiting a week to hear back from United Radio I decided to contact them (Tuesday, September 08, 2015). They explained that my unit was not in their system, did not know [anything] of it's where-abouts? Also, that they would escalate issue and get back to me the next day.

Upon not hearing back after 24 hours I contacted United Radio a second time (Thursday, September 10, 2015). Once again they explained that my unit was not in their system, did not know [anything] of it's where-abouts? Also, that they would escalate issue and get back to me the next day.

Upon not hearing back after 24 hours I contacted Unit Radio a third time (Friday, September 11, 2015). This time a representative confirmed that my Marantz unit was now logged-into their system. That it had been located, upgraded, and shipped-out all on the same day prior (Thursday, September 10 2015). However she could not provide me a tracking No..

After waiting well over a week I (surprisingly) received an automated UPS e-mail confirming that a shipment had been initiated from United Radio (Sunday, September 20, 2015). My AV8802A shipment arrived at my door on Tuesday, Sept. 22 2015, nearly one month after I shipped unit to them. It is doubled-boxed.

I give them a letter grade "F-" rating for communication, due to the fact that they (United Radio, staff) never once made an effort to contact and/or inform me directly on the status of my unit throughout the whole process, either by e-mail or phone (they could'nt even locate the stupid thing). I had to make the effort to contact them.
I give them a letter grade "D" for turn around, due to the fact that most all other experiences I've read about (hear on AVS) have been mostly prompt.
I give them a letter grade "D" for professionalism for their non-responsive behavior.

To be honest I'm feeling somewhat perturbed and deflated, my unit is sitting here (in front of me), still double-boxed. Have yet to open it. I've lost a little excitement about this whole effort.
OUCH! That had to be frustrating. It seems if you get outside of their SOP (Standard Operating Procedures), the level of service plummets and they struggle to recover. Your experience reminds me of a company called UPS. I've concluded UPS is a WONDERFUL company so long as nothing goes unplanned. Because it it does, they can't find their arse with both hands! Hence, I switched to FEDEX. Maybe it is just coincidence but the overwhelming majority of my suppliers now use FEDEX. So I wonder if your 10 day delay was a UPS delay/problem? I say this because I've recently got a package from United Radio (not an 8802A) where I see it was in the UPS system but it got sent around the country causing a 5 day delay.
 

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Greetings,

I am currently running a 7.1.4 (using the Atmos nomenclature) setup, and so I have exhausted all my AV8802's outputs... I'm just wondering what folks would do if they wanted to run a 2-channel music-only setup? My current LCR config has all 3 behind an acoustically transparent screen, and, while it sounds nothing short of astounding for that purpose, L and R are a little too narrowly placed for a quality stereo experience.

I guess I could use Zone 2, but then I wouldn't have access to my subwoofers. Of course, some might argue that I should be using a high-quality, full-range, pair of loudspeakers for my music-only experience, and leave the subwoofers out of it. The problem is, though, that I specifically chose to go away from my floor-standing B&Ws (as L+R), to the behind-the-screen JTRs in order to reclaim some of my floor space. So, I don't want to go back to a floor-stander for that reason, and that's the only way I would achieve a full-range result without a subwoofer...

What do other people do? Just not worry about it, and play their music through their theater speakers? Have a separate, dedicated, music system in the same space? (of course, that doesn't solve the full-range loudspeaker problem)...

Any thoughts?

Also, since the 8802 can only drive 11 of its 13 outputs, and everything is assignable anyway, what is the point of having 13 outputs? I know I should know this, already, but alas... my brain is already struggling with everything else it has to know.

- s.west
The 13 outputs is for Audyssey DSX. All 13 cannot work at once because of MIPS (DSP) limitations.

Re: your stereo. Since I've been in your room, I can better appreciate your point of view. :) There is no real good way to change and re-engage XT-32 for 2 sets of speakers. If you use zone2 for stereo, again there is no XT-32 option. But I remember you definitely needing X-32 for the center (positioning) and not nearly as much for the L&R. I'm assuming you pulled the center closer to the edge of the cloth. Anyways, you could use Zone2 and an separate amp. You could even buy an A-B switcher http://www.russound.com/product_detail.php?i=1768 to use the same left and right amp.

If you needed to use a sub, that is going to be a problem. You could use a high level input on the sub and use the same amp to drive that. It is best to buy a separate sub for left and right or buy fuller range speakers without a sub. The sub is your biggest integration issue.
 

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Can anyone give me good arguments to update to 8802A in stead of 7702MK2 ?
I have packed up the 7702 and agreed on trade in price, so difference will be 1600 Euro for me.


As no one seem to have listened to the 7702MK2 it is difficult to make up my mind what to do :)
 

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Can anyone give me good arguments to update to 8802A in stead of 7702MK2 ?
I have packed up the 7702 and agreed on trade in price, so difference will be 1600 Euro for me.


As no one seem to have listened to the 7702MK2 it is difficult to make up my mind what to do :)

I don't believe you will find much audio difference between the 7702 and the 7702mkII. All your paying for is the HDCP 2.2 upgrade and the ability to have DTS X. It's like the 8802 and the 8802A.


Frank
 
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