I will ask a friend of mine (who used to work for Sony as a technician) to help me.
He has a lot of experience with CRTs, but is not familiar with the Marquee chassis.
He tried to correct the problem with the technique described in the installation manual, but it seems there is some problem with the 2 lens flapping bolts, and there doesn't seem to be enough of an adjustment. The bolts are too tight on one direction and on the other direction there is very little change and then the bolt loosens completely.
Should we remove the lens completely in order to re-adjust the plate?
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