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Discussion Starter · #1 ·
I need some tech support help on this one.


About 10% of the people using the Dilard Black Level Wizard do not see the moving bars test pattern. The moving bar test pattern is designed to allow you to adjust the black level of the projector down, without setting it too low and unnecessarily losing brightness.


The effect looks something like this (but projected):
http://www.dilard.com/dilard/images/.../movingbar.gif


I can't find out what these machines that do not show the bars have in common. I even put in an option to double the intensities in version 2.1, but it doesn't help. I have theories that it has to do with either the video card, video drivers or (unlikely) something to do with the projector itself.


Whether or not you've had the "missing bars" problem, please help me out by posting the following:
  • Video Card (ATI Radeon, nVidia GeForce, Matrox, sub-model if you know it)
  • Video Driver and version, if you know them
  • Any projector clues that might help


From the sounds of it, some computers display the Wizard fine, display the coloring of the background on the moving bars screen fine, but the bar itself is missing.


Thank you very much for posting. I really appreciate it. I have 6 computers of my own and Kevin has 4-5 more, but we can't seem to replicate this issue. I have heard it mentioned from a few folks now, but am not sure how widespread the issue is.


Thanks!
 

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Discussion Starter · #2 ·
Heck, I'll even kick start with my own listing:


Computer 1 (desktop)
  • Video Card: nVidia GeForce256
  • Video Driver: nVidia Detonator3
  • Projector: Contains Richard Martin Gamma Curve


Computer 2 (laptop)
  • Video Card: ATI Mobility M4
  • Video Driver: Reference drivers
  • Projector: Same projector


Computer 3 (desktop)
  • Video Card: ATI All-In-Wonder
  • Video Driver: Original OEM
  • Projector: Same projector


Moving bars are visible using any of these computers.
 

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Mark,


The first time I ran the black level wizard, I didn't see

the moving bar. I traced the problem back to the picture

settings on the projector (G11). Try asking your customers

to make sure that Brightness/Contrast/R-Gain/G-Gain/B-Gain

are all zero. That worked for me.


BTW, I am using a GeForce II/GTS with the Detonator 3

drivers.


-Craig
 

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Discussion Starter · #5 ·
Good news!


We are making progress. It seems that running in 8 or 16 bit color is not enough to see the moving bars. Setting your display to 24 or 32 bit color seems to fix the problem!


The next update to the Wizard will specifically check for that condition (and will add instrumentation support as well, so you won't even need to use the moving bars if you don't want to).
 

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Mark,


I had this problem when using a Geforce 2 MX (not sure what drivers I was using). I eventually stumbled on to the fix after changing my desktop resolution from 16 to 32 bit. The moving bars became visible, albeit very faint.


Nick
 

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Mark,


Gainward GF2 MX Twin View

649 drivers

G11


The first time I ran the wizard I used the projector settings that I normally would watch DVDs with. If remember correctly, B was 2, C was -2, R,G,B were -7, -12, -5 respectively.


The second wizard I ran I set everything to zero.


Both times I had no problem seeing the moving bars. I do remember having to click many, many times on red, but that to get it to disappear, not to bring it into view.


Hope this helps.


Chris
 

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Aha. Yes my laptop is using 16-bit color. I could see the line in the green screen, but not in the red or blue.


I also could not see the checkerboard pattern at all in the Contrast/Peak White adjustment screen. I went all the way down to 0.0% on the ADC, and it never showed up. Perhaps this will be fixed also by going to 24 or 32-bit color.


This point is moot for me now. William is coming over tonight to calibrate my projector, so I don't think I'll be messing with it after that.
 

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Mark,

My lack of some bars must have been related to this issue! It makes sense now. My G200 had trouble keeping up at 1360x1024 with 32bits, so I ended up going all the way down to 256 colors. When I swapped in a G400, 32bits worked fine and all the bars were visible.

Thanks,

Jeff

PS Any luck with gamma loading?
 

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Discussion Starter · #10 ·
Thanks, guys,


I have already put a video card color bit depth check into the Wizard. It will warn (future) users if they are not running a bit depth high enough to see the bars.


Jeff,


Yes! I will send you an e-mail (I don't want to encourage such deviant behavior quite yet).
 

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Yes. that could be it. http://www.avsforum.com/ubb/smile.gif I'm glad.


I've always had my color at 32 bit, so that's probably why I had no problem.


Now for that pesky OSD issue....


Chris
 
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