I bought 65" Mitsubishi DLP in October of 2010. I loved every minute of watching it.
All of a sudden, 1 day I get these vertical black and white lines that look like a barcode. I call up Mitsubishi, and the guy basically says, "sorry, we don't know what that could be. you're out of warranty here's some shops we recommend".
I figured I'd have to pay for the fix myself.
So, I take it to the shop a few weeks ago (the tv had been sitting unused for a couple of months), and the repair guy says he'd never seen it before, and called Mitsubishi and they advised him that it needed a new light engine.
He told me to call Mitsubishi back and ask if they will pay for some of the repair since it's only a few months out of warranty. That basically they will extend the initial warranty period to cover the cost of the repair, which is over $900.
I called Mitsubishi and they told me to get my proof of purchase and repair estimate and they will review it.
Has anyone ever dealt with this sort of thing? How likely are they to pay to fix/replace the TV?
Thanks in advance.
All of a sudden, 1 day I get these vertical black and white lines that look like a barcode. I call up Mitsubishi, and the guy basically says, "sorry, we don't know what that could be. you're out of warranty here's some shops we recommend".
I figured I'd have to pay for the fix myself.
So, I take it to the shop a few weeks ago (the tv had been sitting unused for a couple of months), and the repair guy says he'd never seen it before, and called Mitsubishi and they advised him that it needed a new light engine.
He told me to call Mitsubishi back and ask if they will pay for some of the repair since it's only a few months out of warranty. That basically they will extend the initial warranty period to cover the cost of the repair, which is over $900.
I called Mitsubishi and they told me to get my proof of purchase and repair estimate and they will review it.
Has anyone ever dealt with this sort of thing? How likely are they to pay to fix/replace the TV?
Thanks in advance.