I've got the 2600 and have never had that happen. I'm sorry to hear that you're having to deal with that but goofygrin's got the right idea. Their warranty support is usually pretty darn good. I'd give 'em a shout and see what they think.
A forum community dedicated to home theater owners and enthusiasts. Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIY’s, product reviews, accessories, classifieds, and more!