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Discussion Starter · #1 ·
I would appreciate any help with the following problem:


I had a tv hooked up to the 6416 through the yellow "video out" on the 6416 because the lamp on my projector blew.


While connecting the projector with a HDMI cable after it was fixed, I forgot to disconnect the tv. Before I knew it I got a HDCP error showing on the tv.


Now, I cannot get any picture. I have sound but no picture. I tried turning off the cable box. I tried unplugging the cable box. I tried unplugging the cable box and the cable. No luck. Any ideas on how to fix this?
 

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Discussion Starter · #3 ·
Yes, the setup worked fine before.


I called them. They tried to reset.


They are coming out but I was hoping I could get it fixed sooner if someone here knew the problem.
 
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