Moxi HD DVR
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687 Posts
I have exactly the same issues (except for #3 since I leave the logo lit up) and experience as well. As I have noted before, the Mate always seems to have issues "finding" the main Moxi unit on the network (but sees my DLNA server with no issues); I have to reset the mate before it re-acquires the connection and then it is fine.
Still a fun unit, though, and am happy with the investment - if these nits go away or improve with new software then a great product.....
I have exactly the same issues (except for #3 since I leave the logo lit up) and experience as well. As I have noted before, the Mate always seems to have issues "finding" the main Moxi unit on the network (but sees my DLNA server with no issues); I have to reset the mate before it re-acquires the connection and then it is fine.
Still a fun unit, though, and am happy with the investment - if these nits go away or improve with new software then a great product.....
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73 Posts
I've had the Moxi + 2 mates for a few weeks now. My wife is getting increasingly frustrated with the Moxi (& now with me for buying the "damn thing"). In the last week alone (remember - I've only had it for 2 weeks) the picture has froze and then last night I received the 5102 network error on the 2 mates even though the main unit worked fine. There wasn't a network problem as I could reset the network connection, send logs to support, update moxi etc... A reset of the mate did not resolve the issue. I had to reset the main unit to get either mate to work. This is clearly an issue with communications between the main unit & the mates - not a network issue per se. My wife wants to return the Moxi. I'm starting to get frustrated as well. I understand a glitch but after only 2 weeks I'm seeing more than I deem acceptable. Any ideas? I searched the forum for this error and found a post from someone experiencing the exact same problem but I didn't come across a fix.
I've had the 5102 error. Sometimes changing to another channel and then back will fix it but I had this last week and nothing was working so instead of rebooting the Moxi I removed the Mate from my account and reregistered the box.
Prior to that I was receiving network error messages in diagnostics even though the box could connect to the network and internet. During registering the Mate wouldn't connect at all so I removed most devices from my router and switch and reset the router to factory. When it came back the Mate came back to life with no more error messages in diagnostics.
I put this down to something in my router/switch confguration causing traffic issues but it's only been a week without a problem so it's too early to tell.
I've had the 5102 error. Sometimes changing to another channel and then back will fix it but I had this last week and nothing was working so instead of rebooting the Moxi I removed the Mate from my account and reregistered the box.
Prior to that I was receiving network error messages in diagnostics even though the box could connect to the network and internet. During registering the Mate wouldn't connect at all so I removed most devices from my router and switch and reset the router to factory. When it came back the Mate came back to life with no more error messages in diagnostics.
I put this down to something in my router/switch confguration causing traffic issues but it's only been a week without a problem so it's too early to tell.
Weird thing happened to my three-tuner Moxi. All by itself, with absolutely no interaction by me, a daytime Judge Show series on Fox 11 in L.A. was set to record the entire series, 5 days a week.
No way this could have accidentally been done, as I record nothing from Daytime TV.
And so far, I have never programmed my Moxi's to record an entire series. (I manually record episode by episode, and it is really only Primetime Network TV shows.)
I wonder if this has happened to anyone else.
No way this could have accidentally been done, as I record nothing from Daytime TV.
And so far, I have never programmed my Moxi's to record an entire series. (I manually record episode by episode, and it is really only Primetime Network TV shows.)
I wonder if this has happened to anyone else.
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86 Posts
Does anyone have e-mail listings for Charter Headquarters? I'd love to vent to a director as a long term customer, now that my local Charter has vowed to eliminate the Moxi from the list of DVR's available. No good choices left once (if) Moxi is gone.
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83 Posts
Just out of curiosity, is your network hard wired? Are you using the internet over electricity thing or a wireless adapter on the mate?
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83 Posts
Has anyone experienced the cable companies charging an inordinate amount of money for their cable cards? I received my Moxi & Mate today, but when I called to get my card they told me it would be $9 a month!! I was trying to get away from monthly fees!
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Wow -- I've got Time Warner, and we're charged $1.75/month for each CableCARD. Of course, truck rolls are pretty cheap here, too, compared to some areas.
Quote:
Originally Posted by gaitkeeper /forum/post/19203360
Has anyone experienced the cable companies charging an inordinate amount of money for their cable cards? I received my Moxi & Mate today, but when I called to get my card they told me it would be $9 a month!! I was trying to get away from monthly fees!![]()
Wow -- I've got Time Warner, and we're charged $1.75/month for each CableCARD. Of course, truck rolls are pretty cheap here, too, compared to some areas.
I have Comcast, so I don't think this will help, but I called today to get one and he fist told me $9 a month, and after I protested, he said he made a mistake and that it was $6.50 . . . then after I told him I would be returning the rented DVR, it went to free . . . seems Comcast give the first cable card for free, and the one in my rented DVR counts as the first one.
BTW, just got my Moxi today, can't wait to take it home and plug it in . . .Comcast is coming Sunday (for $9.95) to plug in the M-card . . . I guess $10 is not too bad considering a truck roll cost them like $75 . . . still, would have preferred to be able to pick the thing up myself . . .
Quote:
Originally Posted by gaitkeeper /forum/post/19203360
Has anyone experienced the cable companies charging an inordinate amount of money for their cable cards? I received my Moxi & Mate today, but when I called to get my card they told me it would be $9 a month!! I was trying to get away from monthly fees!![]()
I have Comcast, so I don't think this will help, but I called today to get one and he fist told me $9 a month, and after I protested, he said he made a mistake and that it was $6.50 . . . then after I told him I would be returning the rented DVR, it went to free . . . seems Comcast give the first cable card for free, and the one in my rented DVR counts as the first one.
BTW, just got my Moxi today, can't wait to take it home and plug it in . . .Comcast is coming Sunday (for $9.95) to plug in the M-card . . . I guess $10 is not too bad considering a truck roll cost them like $75 . . . still, would have preferred to be able to pick the thing up myself . . .
Joined
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687 Posts
Wow.... every area must be different. We have Comcast and we were able to go to the local office and pick up an M-Card ($1.50 per month) and install it ourselves - I'd never let a cable guy touch my $600 Moxi.
$9 or $6.50 is a huge rip off and should be challenged even if you have to write to the FCC or your local government (who typically "sanction" cable companies); may not do any good as these thieves are often in "cohoots"....
Wow.... every area must be different. We have Comcast and we were able to go to the local office and pick up an M-Card ($1.50 per month) and install it ourselves - I'd never let a cable guy touch my $600 Moxi.
$9 or $6.50 is a huge rip off and should be challenged even if you have to write to the FCC or your local government (who typically "sanction" cable companies); may not do any good as these thieves are often in "cohoots"....
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