I just got a new Pioneer 5020 for CHristmas and had the DirecTV guy come out to install the HD service (add on to my existing package). Unfortunately, he informed me that there are way too many trees anywhere on my property to put up the new dish which would be able to have a clear shot to all of the 5 required satellites for their HD service. I asked him if I could even plant a phone pole in the front yard, but the problem there is the phone poles are only ~40-50' tall. I would need a cellular tower
to get a clear southern exposure over the 80-100' trees.
Currently we have a DirecTV dish pointed through a low spot in the trees at one satellite and it works fine.
My problem now is this, we moved into this area (southern Cecil County, MD) about 3 years ago. There is only basic cable provided by Comcast (no HD, no internet, and no Digital or On Demand). There is no Verizon FioS, or even DSL(!) and now I can't even get HDTV via satellite. I've called the Comcast local office several times (every 6 mo's or so) in the past 3 years. Each time they tell me coming soon or next summer, or something else. Today they told me that it's under construction but they've put a hold on all construction projects.
This really stinks because a friend of mine lives 10 miles east of me in Delaware with his Verizon Fios, and we have nothing available.
Does anyone know of any point of contact or other information I could use to contact Verizon or Comcast locally to speak with someone who may be in charge of these things? Their telephone customer service people haven't been able to tell me anything, or even listen to me enough to put me through to another person. I had hoped beyond hope that with the Digital transition coming next month that they would need to upgrade my area or risk losing all of their customers here, but that apparently isn't true as they say that existing customer's are fine and ready for the transition.
Any help would be greatly appreciated. I need to get a petition going or a letter writing campaign or something... This lack of services in today's world just amazes me living only 10-15 minutes away from other such well connected areas. My next step is an antenna but my neighbor says he only picks up 3 local DTV stations from Baltimore. We live in a small community area with maybe 200 homes on a peninsula about 5 miles from the main trunk highway. Any advice or suggestions?
Thanks,
Wayne
Chesapeake City, MD

Currently we have a DirecTV dish pointed through a low spot in the trees at one satellite and it works fine.
My problem now is this, we moved into this area (southern Cecil County, MD) about 3 years ago. There is only basic cable provided by Comcast (no HD, no internet, and no Digital or On Demand). There is no Verizon FioS, or even DSL(!) and now I can't even get HDTV via satellite. I've called the Comcast local office several times (every 6 mo's or so) in the past 3 years. Each time they tell me coming soon or next summer, or something else. Today they told me that it's under construction but they've put a hold on all construction projects.
This really stinks because a friend of mine lives 10 miles east of me in Delaware with his Verizon Fios, and we have nothing available.
Does anyone know of any point of contact or other information I could use to contact Verizon or Comcast locally to speak with someone who may be in charge of these things? Their telephone customer service people haven't been able to tell me anything, or even listen to me enough to put me through to another person. I had hoped beyond hope that with the Digital transition coming next month that they would need to upgrade my area or risk losing all of their customers here, but that apparently isn't true as they say that existing customer's are fine and ready for the transition.
Any help would be greatly appreciated. I need to get a petition going or a letter writing campaign or something... This lack of services in today's world just amazes me living only 10-15 minutes away from other such well connected areas. My next step is an antenna but my neighbor says he only picks up 3 local DTV stations from Baltimore. We live in a small community area with maybe 200 homes on a peninsula about 5 miles from the main trunk highway. Any advice or suggestions?
Thanks,
Wayne
Chesapeake City, MD