I am looking for some advice on a problem I am currently having. I am a US military member serving oversea's in Europe and was recently in the United States to visit family. While in the US I purchased the "T2 : Extreme Edition" DVD that contains the entire movie in WMVHD. Well I returned to my home in Europe last week and tried to fire up the disk in my HTPC to my projector and it just sits at a screen telling me how DVD region coding works and then goes on to basically say that Disc 2 (The WMVHD disk) is not region coded but determines your location in other methods. It doesn't specifically say IP based but that is about the only way. Then it says to contact your content provider for the correct license file. Well it doesn't say who that is, but of course Google knows all and led me to a company called SyncCast. Well i contacted the company and below is both my original statement (kinda crude, I was a little pissed) and their response, which is basically the same thing the screen on the disk said:
"Dear **edited**,
Thank you for your purchase of the T2 Extreme DVD set. You are receiving
this email because you have expressed your concern in not being able to view
the DVD outside of the United States of America or Canada.
The T2 Extreme DVDs are Region 1 coded. If you require a code outside of
Region 1, you will need to confirm with your local retailer for availability
of the DVD in your area. Lions Gate Home Video distributes videos and DVDs
in the United States and Canada.
Disc 2 of the T2 Extreme DVD set is not limited to DVD-ROM Region codes to
determine your location to restrict license acquisition outside of the
United States and Canada. The content provider will not provide licenses if
you are outside of the countries listed above.
Sincerely,
Customer Care
SyncCast
-----Original Message-----
From: **edited** [mailto:**edited**]
Sent: Sunday, October 24, 2004 8:33 AM
To: [email protected]
Subject: T2 DVD DRM license not available
Hello,
I need a license file in order to play my T2: Extreme Edition DVD.
Evidently your DRM checks country based on IP address and will not allow
me to download the file. This is unacceptable!! I purchased this DVD a
couple weeks ago only for the HD portion contained on the second disk.
I am a military member serving oversea's in Italy and my IP address is
comprised accordingly. I read a couple articles online stating that the
customer could request a license file via an email address that would be
given if the license is not able to be aquired. Well this disk doesn't
give any email address and after a little research it is your company
that is providing the DRM. Please help!!
**edited**"
I guess my question is how should I procede now, caulk it up as a victory for the DMCA? I know the value of the disk is only around $20 but I guess it's the whole ideal that pisses me off!!
Any idea's??
Thanks
"Dear **edited**,
Thank you for your purchase of the T2 Extreme DVD set. You are receiving
this email because you have expressed your concern in not being able to view
the DVD outside of the United States of America or Canada.
The T2 Extreme DVDs are Region 1 coded. If you require a code outside of
Region 1, you will need to confirm with your local retailer for availability
of the DVD in your area. Lions Gate Home Video distributes videos and DVDs
in the United States and Canada.
Disc 2 of the T2 Extreme DVD set is not limited to DVD-ROM Region codes to
determine your location to restrict license acquisition outside of the
United States and Canada. The content provider will not provide licenses if
you are outside of the countries listed above.
Sincerely,
Customer Care
SyncCast
-----Original Message-----
From: **edited** [mailto:**edited**]
Sent: Sunday, October 24, 2004 8:33 AM
To: [email protected]
Subject: T2 DVD DRM license not available
Hello,
I need a license file in order to play my T2: Extreme Edition DVD.
Evidently your DRM checks country based on IP address and will not allow
me to download the file. This is unacceptable!! I purchased this DVD a
couple weeks ago only for the HD portion contained on the second disk.
I am a military member serving oversea's in Italy and my IP address is
comprised accordingly. I read a couple articles online stating that the
customer could request a license file via an email address that would be
given if the license is not able to be aquired. Well this disk doesn't
give any email address and after a little research it is your company
that is providing the DRM. Please help!!
**edited**"
I guess my question is how should I procede now, caulk it up as a victory for the DMCA? I know the value of the disk is only around $20 but I guess it's the whole ideal that pisses me off!!
Any idea's??
Thanks