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Discussion Starter · #1 ·
There is quite a long history to this issue - but here's the main problem.


I have an older HDTV that does has a DVI port, not HDMI. It's the Sony 34XBR800 in case that is helpful.


I am currently trying to use the AV/Component cable connection from the PS3 to my TV.


When I only have the PS3 connected - everything works perfectly. However, when I attempt to connect the cable box, I get major interference with both sound and video. I have attempted to use both the HDMI/DVI cable and the component cables to hook up the cable box to my TV. The PS3 is causing major interference when I connect either way. Does anyone know what to do?


Below is history that may or may not help:


Prior to this, I was using the HDMI/DVI cable to connect the PS3. It worked except for two small problems - I would not properly display DVDs (I've tried everything and been through multiple phone calls with tech support on this). We finally concluded that the DVI port on my TV did not properly support the 480i/p signal from the DVD player. Sony recommended that I switch to the AV/Component cable. This does actually display everything correctly - Games/Blu-Ray and DVDs - until I connect the cable - in which case everything goes to hell. The picture gets interrupted/distorted and sound comes in and out.


Any and all suggestions are most welcome. Thank you!
 

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Not sure but yuo might be having a ground loop problem. Try grounding your cable box.
 

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This is quite a common case when you have a mixture of devices with two and three prong power cables. I assume that your cable box has a two prong power cable with no ground pin. Check your cable box and see if it has a ground connector on the rear panel. If it does, try to use this connector to grond your set top box.
 

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Discussion Starter · #5 ·
Success!


For those interest or having similar problems - it took some doing and some very frustrating conversations with Sony "tech" reps (who are they hiring???) but everything now works great.


OK - Here's the deal, for some (I know squat about electricity), there was interference being caused when both the PS3 and the Cable box were connected to my TV. Different ways to connect the components together caused different levels of interference, but on some level it was always there. At best, it was a subtle crawl of white lines that went from the bottom to the top of my screen (most easily visible at night and on a blank screen). At worst, the picture was totally distorted, sound and visuals frequently interrupted. . .unwatchable. If I disconnected the cable it would work fine.


After determining that the problem only occurs when the coaxial cable was connected to the cable box (the box did not even need to be plugged into a power outlet) - I began the first of several long conversations with tech support.


The first lady suggested I simply disconnect the cable whenever I wanted to use the PS3. Maybe the dumbest idea I've ever heard from any tech support rep. Her next helpful suggestion was to call the cable company. The next two reps weren't much help either (one suggested that it was the cable I was using even though I had already explained that I had attempted numerous different connections), none of them had apparently ever heard of this problem and I think believed I was making it up to get a new machine (I never even hinted that I wanted one and don't). I was finally able to get the last guy to "ask around" - he said he'd put in a request to have a specialist call me. Between my schedule and the flack I was getting, I thought I'd never get to the bottom of it. So he finally agreed to put me on hold and see if anyone was available.


There was a guy - he was great. He knew all about the issue. Apparently in some homes there can be an issue with grounding the cable. Rather than get a tech out, he suggested I purchase a surge protector with a noise filter and input/output for coaxial cable. I was a little dubious - but he sounded confident that it would fix the problem. Off to Fry's I went. . .


In short - he was exactly right. Everything now looks perfect, crystal clear. And, if I'm not deceiving myself, maybe even better than before. I was looking at the Discovery HD channel and the picture was blowing me away like the first time I watched HD. . .maybe that's a placebo effect - but it absolutely fixed the issue I was having and everything from the cable, to the blu-ray movies to the video games look stunning. Yea!


One final thing. . .PS3 is a great blu-ray player - but it is so much more. I honestly wouldn't even consider buying a standalone at this point. Also - thumbs up from me on the remote - makes navigating the non-game functions of the PS3 a lot easier for me and possible for my wife.
 

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Quote:
Originally Posted by 10th St. /forum/post/0


Success!

Apparently in some homes there can be an issue with grounding the cable. .

glad you got it fixed! keep in mind that you have now grounded your cable through the AC lines. This is not a problem, but you might want to explore any other potential ground problems - Cat-5 lines, phone lines. etc.

Just a thought ...


Quote:
Originally Posted by 10th St. /forum/post/0


Success!

One final thing. . .PS3 is a great blu-ray player - but it is so much more. I honestly wouldn't even consider buying a standalone at this point. Also - thumbs up from me on the remote - makes navigating the non-game functions of the PS3 a lot easier for me and possible for my wife.

Sorry - but here I have to call you out. Why, exactly, is it "so much more"? I'll give you that it is a good BD player. Need convincing that I should keep my new b-day present. Also - I've heard that the remote for the PS3 is Bluetooth which means I can't program it in to my universal remote - that true?
 

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Discussion Starter · #7 ·

Quote:
Originally Posted by vmaxxer /forum/post/0


Sorry - but here I have to call you out. Why, exactly, is it "so much more"? I'll give you that it is a good BD player. Need convincing that I should keep my new b-day present. Also - I've heard that the remote for the PS3 is Bluetooth which means I can't program it in to my universal remote - that true?

It's so much more because in one box I get a ton of functionality. Great Blu-Ray player/DVD player, music hub, I love the slideshow feature, oh yeah, then I think it plays video games as well. . .though I should probably confirm this.



Yes, the PS3 remote is Bluetooth. I don't have a universal remote so, no biggie for me, and I've pretty much dispatched my DVD and CD player (there go two remotes). For others, they seem to think it's the worst thing ever. Also, one thing I like about Bluetooth, don't need line of sight. . .actually, this is pretty nice as my PS3 and other components are stacked pretty low, I was always having to manuever to get line of sight for the IR remotes. . .To each is own. Short answer, until they have a universal remote that has both Bluetooth and IR, you'll need an extra remote for the PS3.
 

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Glad you fixed the issue! I am 100% with you on that "so much more" statement - PS3 indeed in no longer a game console or a player - it is a hub for many different things. Everyone in my family by now is using the PS3: my wife shows off the photos and home-made videos to her friends ( I also showed her how to enable a background music for the photo slide shows, so she gets constant WOWs from her friends); my kids obviously play games (both PS3 and PS2 games), I am mostly using it for BD playback.

I am also temted to try a LInux OS installation but so far did not have time to play with this.
 

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It's funny how I am enjoying it more for the other aspects rather than a gaming system. I suppose that will get better too, but if I'm already happy with it's many funcions adding games is just the cherry on top!
 
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