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My Sony KDL-46XBR2 is almost 3 years old now and this problem started about a couple months ago.
The problem is the picture (whether on HD or SD channel) would suddenly be scaled down horizontally to 4:3. The first few times it happened while I was switching back to the DVR from my PS3 or XBOX 360. but this last time it happened in the middle of watching the DVR. I had been able to "fix" it in the past by unplugging the power cord for 15-30 minutes and it would run fine until the next time it happened. But this time, it's stuck. See image below.
What's worse is that the remote only controls on/off and volume, the on-screen menu doesn't work, and the TV is stuck on Video Input 5 (the DVR input which is component). I've tried resetting the TV to factory settings with no results. I've tried running the XBOX 360 into Input 5 and the image is scaled the same.
Has anyone seen this before? Is there anything I can do before the repair guy gets here? Any help would be greatly appreciated.
The problem is the picture (whether on HD or SD channel) would suddenly be scaled down horizontally to 4:3. The first few times it happened while I was switching back to the DVR from my PS3 or XBOX 360. but this last time it happened in the middle of watching the DVR. I had been able to "fix" it in the past by unplugging the power cord for 15-30 minutes and it would run fine until the next time it happened. But this time, it's stuck. See image below.

What's worse is that the remote only controls on/off and volume, the on-screen menu doesn't work, and the TV is stuck on Video Input 5 (the DVR input which is component). I've tried resetting the TV to factory settings with no results. I've tried running the XBOX 360 into Input 5 and the image is scaled the same.
Has anyone seen this before? Is there anything I can do before the repair guy gets here? Any help would be greatly appreciated.