I got a RCA dwd49re. i was able to test it and both tuners were OK. It wants to download. I go ahead with it and it got to 111 files the dropped. I try to reconnect and it just sit stupid. I unplug the unit and and have to let it sit for about 10 min. I try again and it drops again. I have been fooling with this thing all day. Any suggestion would be appreciated. Thanks Is there a different access number than what it is dialing? Also wanted to mention my telephone line is a dsl line. It has line filters at every jack. I don't know if this would make a difference.