[SmallWalrus]

Hi everyone,


Hope someone encountered the same problem as me before.


I am not able to get my new PopBox to work at all. When I connected it to my TV, I see the Popbox loading screen and after that my screen is blank.


My TV supports 720 only. I've tried different HDMI cables and it is the same result.


I have also tried replacing the SD card. Nothing changed.


Holding down the Mute and Search button doesn't do anything. What else should I do?


Thanks.

 

[sean_w_smith]



Quote:
Originally Posted by SmallWalrus /forum/post/20797050


Hi everyone,


Hope someone encountered the same problem as me before.


I am not able to get my new PopBox to work at all. When I connected it to my TV, I see the Popbox loading screen and after that my screen is blank.


My TV supports 720 only. I've tried different HDMI cables and it is the same result.


I have also tried replacing the SD card. Nothing changed.


Holding down the Mute and Search button doesn't do anything. What else should I do?


Thanks.

Hook it to a computer monitor and see if it fairs better on a device that supports more than 720P. if it boots, set it to 720P manually and then hook back up to the old TV.


If it doesn't work get an RMA and send it back for a replacement unit.


Sean