Joined
·
36 Posts
New Problem - WHY could this happen to me?
1] My new UTV Sony SAT W-60 locks both tuners to DirecTV at 90s% Tuner 1 and 80s% Tuner 2 strength...but only on odd-numbered transponders. Even-numbered transponders only locked Tuner 1. Tuner 2 had 0% on even-number transponders.
2] System Test says Tuner 1 is OK. Tuner 2 Fails.
To run this down, I first swapped cables at the dual LNB -- same result so both elements of the LNB should be ok. That should prove out each cable too, right?
Next I swap cables at the Tuner inputs. Now signal tests are also swapped, and System Test says Tuner 1 Fails. Tuner 2 is OK. So neither tuner is broken as far as detecting signal, right? Naturally PIP fails at this moment. btw, I did not change channels during all this.
Is there something amiss in the polarization voltage commands getting issued from the tuner, thru the cable, to the LNB that could explain it?
How should I check voltages?
When/how are the LNBs commanded to flip polarization?
What help can I expect from Sony Tech Support or a Local Installer on the phone? [I did order the $60 DirecTV Service Plan when I activated yesterday].
BTW, how do I command the UTV to use the second Tuner to record, or is it only invoked when 2 recording events coincide?
Incidently when locating the satellite, the DirecTV "tech support" would give NO support [guess their only concern is with their uplink content].
RCA dish installation kit 1-800-679-4776 "set-up help" is an automated support line that doesn't give much more than the 4-page sheet and video that comes in the kit, but you can preview.
-- Hung up. I don't even want to touch the MultiSwitch yet to crank up the second UTV downstairs.
1] My new UTV Sony SAT W-60 locks both tuners to DirecTV at 90s% Tuner 1 and 80s% Tuner 2 strength...but only on odd-numbered transponders. Even-numbered transponders only locked Tuner 1. Tuner 2 had 0% on even-number transponders.
2] System Test says Tuner 1 is OK. Tuner 2 Fails.
To run this down, I first swapped cables at the dual LNB -- same result so both elements of the LNB should be ok. That should prove out each cable too, right?
Next I swap cables at the Tuner inputs. Now signal tests are also swapped, and System Test says Tuner 1 Fails. Tuner 2 is OK. So neither tuner is broken as far as detecting signal, right? Naturally PIP fails at this moment. btw, I did not change channels during all this.
Is there something amiss in the polarization voltage commands getting issued from the tuner, thru the cable, to the LNB that could explain it?
How should I check voltages?
When/how are the LNBs commanded to flip polarization?
What help can I expect from Sony Tech Support or a Local Installer on the phone? [I did order the $60 DirecTV Service Plan when I activated yesterday].
BTW, how do I command the UTV to use the second Tuner to record, or is it only invoked when 2 recording events coincide?
Incidently when locating the satellite, the DirecTV "tech support" would give NO support [guess their only concern is with their uplink content].
RCA dish installation kit 1-800-679-4776 "set-up help" is an automated support line that doesn't give much more than the 4-page sheet and video that comes in the kit, but you can preview.
-- Hung up. I don't even want to touch the MultiSwitch yet to crank up the second UTV downstairs.