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This might be old news but I spoke with a regional Panasonic rep last week regarding purchasing a Panny TV from Sears (I had purchased mine from our local HT A/V retailer). I mentioned to him that I could have gotten a lower price from Sears but that I felt the knowledge and help available from the local retailer was worth the extra money. The rep told me that Sears is the only Panny retailer that does not provide the Panasonic factory warranty. If you have a problem you get a Sears Tech to correct your problem. Sears does not seem to be participating in Panasonic's training programs which allows them to offer lower prices.

The one advantage of purchasing at Sears is that it is much easier to return something there then anywhere else. I think in most cases, if someone returns a set to Sears, they sell it 'open box - as is' at a much lower price. I have geometry problems with my set and it is taking quite a while to get anything done by Panasonic (6 months and still pending).


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Tom Taylor
 

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Good luck. I gave up on them. Had to learn the service menu.


Hammer
 
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