I can't remember the last time mine had trouble with a disc, but I play mostly DVDs.It is a bit finicky, I have had trouble in the past with Amazon app freezing up. More concern to me lately has been the unit locking up while playing blu ray disks after a while. It also must be unplugged to unlock it. It has some age on it but it has not been used that much. Hope it lasts a while longer until the 4K players are cheaper.
Talking about the Amazon app, I've never had any trouble with launching and basic usage, but very recently the behavior of the "More Like This on Prime" and "More Like This" buttons has changed. For the worse:
It used to work like this: If you were in a subgenre movie and you hit "More Like This on Prime", you'd get a list of other movies in the same subgenre. E.G. if you were in Friday the 13th, you'd get a list of other slasher movies, mostly '80s, and mostly American-made. Same for conspiracy movies, same for Eurocrime movies, and just about any category you could think of. Very useful those on a subgenre kick.
It now works like this: When you hit "More Like This on Prime", you get a list of 32 Amazon Prime orginals, leading off with The Man in the High Castle and ending with Goliath.
Has Amazon's "More Like This on Prime" gotten borked for anybody else?