Thanks for the quick advice, really helpful. I await an offer of replacement TV or a credit note. it will be interesting to find out. I’ll update when I know more.And the qled Samsung 8 series not the BS 8 series. The Js8500 was #3 flagship behind the js9000 and js9500. I got my js8500 when my es8000 developed really bad light bleed. They originally offered me a bs Sony. It took about a week of going back and forth. I was dealing with square trade.