AVS Forum banner

7461 - 7480 of 13329 Posts

·
Registered
Joined
·
6,858 Posts
Whoa. Mine has some minor flashlighting and a couple of minor clouding spots but nothing close to that bad and it still bugs me a bit. I'd get that swapped out. It's totally unacceptable on a tv of this price.
And as I have reported many times on this thread, I have "light-bleeding" into the letter-boxed bars occasionally, but that pales in comparison to those shots with clouding. Now I'm feeling quite blessed, for other than the light-bleeding (with mostly HDR content) I have zero issues!
 

·
Registered
Joined
·
155 Posts
Fwiw, I've been seeing very similar things on my set. HDR looks almost like local dimming has been turned down? Kind of like when you boot the set, you get similar looking behavior until local dimming kicks in.

I thought I was going crazy! Have you contacted Sony yet?
By the way I had my 940D for 5 months and noticed this happening the last month I had it, to which I got it swapped from Sony through warranty and the refurbished replacement 940D had the same damn issue. It must be some software update that caused this crap....I was completely fed up and talked to a high up rep at sony customer service who agreed to upgrade my 940D to the 75Z9D for an extra 3k so now I have that with absolutely no issues whatsoever...I'm completely happy
 

·
Registered
Joined
·
326 Posts
Fwiw, I've been seeing very similar things on my set. HDR looks almost like local dimming has been turned down? Kind of like when you boot the set, you get similar looking behavior until local dimming kicks in. I thought I was going crazy! Have you contacted Sony yet?
I'm still in my 45-day return window with Best Buy, but Im getting ready to call now.

With some players, notably the Oppo UDP-203, HDR can be toggled off or on.
Good call, I didn't even think about turning off HDR on the Oppo.

Nevermind. I just realized you can't adjust brightness in HDR mode. Duh.
Yeah unfortunately, but from the looks of the reactions I've received, it confirms what I suspected that I need to exchange it.

And as I have reported many times on this thread, I have "light-bleeding" into the letter-boxed bars occasionally, but that pales in comparison to those shots with clouding. Now I'm feeling quite blessed, for other than the light-bleeding (with mostly HDR content) I have zero issues!
And that's totally how I felt before yesterday. We watched several movies in the last week since it was calibrated and were completely happy.
 

·
Registered
Joined
·
3,731 Posts
By the way I had my 940D for 5 months and noticed this happening the last month I had it, to which I got it swapped from Sony through warranty and the refurbished replacement 940D had the same damn issue. It must be some software update that caused this crap....I was completely fed up and talked to a high up rep at sony customer service who agreed to upgrade my 940D to the 75Z9D for an extra 3k so now I have that with absolutely no issues whatsoever...I'm completely happy
Almost looks like LD is turned off when fed with an HDR signal. Have those with the issue updated to Marshmallow? As stated above, almost looks like a software issue.
 

·
Registered
Joined
·
326 Posts
By the way I had my 940D for 5 months and noticed this happening the last month I had it, to which I got it swapped from Sony through warranty and the refurbished replacement 940D had the same damn issue. It must be some software update that caused this crap....I was completely fed up and talked to a high up rep at sony customer service who agreed to upgrade my 940D to the 75Z9D for an extra 3k so now I have that with absolutely no issues whatsoever...I'm completely happy
Glad it worked out for you. Hopefully it doesn't come to that for me...but if I could get the 75z9d for only 3k more than the price I paid(recent price drop), I'd probably do it as well.
 

·
216dB Shockwave of pain
Joined
·
1,958 Posts
In HDR mode, some times I find it necessary, depending on the source material. To lower and raise "Black Level". It may address the clouding issues. At least on my set, in HDR mode I can adjust Brightness, Contrast, Gamma, Black Level, Black Adjust and Adv. Contrast Enhancer modes.

You just have to get to these settings in the "Advanced Settings" sub-menu. HDR content seems to be either too dark or too bright. I just tweak "Black Adjust and Gamma".
 

·
216dB Shockwave of pain
Joined
·
1,958 Posts
You sound just like me!!:) I too was a KURO "Plasma Elitist" and never dreamed I would own an LCD/LED that would equal or outperform my Pioneer PRO-151 KURO Elite. I would say that in most instances the blacks EQUAL the KURO, but in other cases the 940D outperforms in black levels. I have stated multiple times that my KURO's letter-boxed bars would turn dark grey during really dark scenes (such as in the Harry Potter Series), but with the 940D they remain pitch black most of the time.

I have watched a few of the Leah Remini episodes on her exposing the "Church of Scientology" for its corruption. It often starts out by showing her against a completely black background and in my dark "Man-Cave" I can NOT see anything but HER; the blacks are that good! If you have never seen the movie Sicario (especially the 4K UHD/HDR version) on this display, you MUST see it!! The blacks are insane and I swear they wouldn't look any better on the very best OLED on the market.

You'll have to let us know if Gregg's calibration makes a real difference in PQ.
I will. If only to show how close Jerry got us in the first place :) I will be surprised if I see great improvement over what Jerry has so graciously shared with us. There may be some set/panel specific tweaks that could only be found on each individual set. Of course this all hangs on the variable that my Calibrator is ok with me posting his results. I will most certainly ask.
 
  • Like
Reactions: djoberg

·
** Man of Leisure **
Joined
·
23,239 Posts
I will. If only to show how close Jerry got us in the first place :) I will be surprised if I see great improvement over what Jerry has so graciously shared with us. There may be some set/panel specific tweaks that could only be found on each individual set. Of course this all hangs on the variable that my Calibrator is ok with me posting his results. I will most certainly ask.
It has been discussed earlier in this thread that posting the specific results of a professional calibration my be unethical.

HST, I would be very interested in the answers to several general questions:

1. Are the settings that the professional calibrator arrived at night-and-day different from what I have provided?
2. Did the calibrator have the tools to specifically calibrate the HDR picture mode?
3. Did the calibrator access adjustments in the service menu that are normally unavailable to end users?
4. Do you find the PQ results significantly different from what you have been enjoying? (i.e. was it worth it?)

These questions are general enough that your calibrator should not have an issue with your answers.
 
  • Like
Reactions: gwsat

·
Registered
Joined
·
21,198 Posts
I fear I may already know the answer to a question but here goes anyway. Vudu is now passing Atmos audio via DD+ to "compatible devices." Can anyone tell me whether Vudu DD+ Atmos can be streamed from the 940D's Android TV OS's Vudu client via the 940D's HDMI/ARC connection? My receiver, a Yamaha RX-A3060, could handle DD+ Atmos just fine if it were to receive the proper signal via ARC. If this question has been asked and answered apologies in advance for asking it again.
I, too, am wondering about this. I have a Yahama Aventage RX-A760, but I only get Dolby Digital from ARC. I do not get DD+, let alone Atmos. :crying:
I really hope that somebody here can tell us (1) how we can discover whether the audio encoded in a streaming title is DD+ Atmos and (2) if so, whether we can get our Yamaha or other brands of receivers to play it via their ARC connections to our 940Ds.
 

·
Registered
Joined
·
211 Posts
I fear I may already know the answer to a question but here goes anyway. Vudu is now passing Atmos audio via DD+ to "compatible devices." Can anyone tell me whether Vudu DD+ Atmos can be streamed from the 940D's Android TV OS's Vudu client via the 940D's HDMI/ARC connection? My receiver, a Yamaha RX-A3060, could handle DD+ Atmos just fine if it were to receive the proper signal via ARC. If this question has been asked and answered apologies in advance for asking it again.
I, too, am wondering about this. I have a Yahama Aventage RX-A760, but I only get Dolby Digital from ARC. I do not get DD+, let alone Atmos.
I really hope that somebody here can tell us (1) how we can discover whether the audio encoded in a streaming title is DD+ Atmos and (2) if so, whether we can get our Yamaha or other brands of receivers to play it via their ARC connections to our 940Ds.
Pretty sure the ARC of the tv can only pass DD or DTS. No DD+. No Atmos.
 

·
Registered
Joined
·
21,198 Posts
Pretty sure the ARC of the tv can only pass DD or DTS. No DD+. No Atmos.
Thanks. As indicated in my post asking the question, I thought I might have remembered that the 940D's ARC connection couldn't pass DD+. If anybody has a more positive take on this issue, I would love to hear about it.
 

·
** Man of Leisure **
Joined
·
23,239 Posts
I really hope that somebody here can tell us (1) how we can discover whether the audio encoded in a streaming title is DD+ Atmos and (2) if so, whether we can get our Yamaha or other brands of receivers to play it via their ARC connections to our 940Ds.
On my AVR (Marantz 8802A), I can bring up the web app, access the "Information" page, and it will tell me detailed information about both the audio and the video signal. Whether your Yamaha receiver has similar functionality, I don't know. The screenshot shows info for the Netflix streaming show "the Crown", and is showing Dolby Digital, 4K, YCbCr 4:2:0. I don't know why pixel depth is blank.

Edit: I am using a Toslink connection, not ARC.
 

Attachments

·
Registered
Joined
·
326 Posts
Almost looks like LD is turned off when fed with an HDR signal. Have those with the issue updated to Marshmallow? As stated above, almost looks like a software issue.
I just updated to Marshmallow and didn't change anything unfortunately. Same areas show the same clouding pattern.

On a side note, the exchange process with Magnolia couldn't have been easier. A quick 5 minute call and the replacement tv will be here Saturday morning.
 

·
Registered
Joined
·
326 Posts
It has been discussed earlier in this thread that posting the specific results of a professional calibration my be unethical.

HST, I would be very interested in the answers to several general questions:

1. Are the settings that the professional calibrator arrived at night-and-day different from what I have provided?
2. Did the calibrator have the tools to specifically calibrate the HDR picture mode?
3. Did the calibrator access adjustments in the service menu that are normally unavailable to end users?
4. Do you find the PQ results significantly different from what you have been enjoying? (i.e. was it worth it?)

These questions are general enough that your calibrator should not have an issue with your answers.
I can respond to these and give people an idea of what to expect.

1. Are the settings that the professional calibrator arrived at night-and-day different from what I have provided? No. Without getting into too much detail there were changes made to most of the settings. However many of those are most likely a result of the differences in environment (lighting, tv placement, etc..)

2. Did the calibrator have the tools to specifically calibrate the HDR picture mode? Yes. He had specific 4K HDR test patterns he was able to utilize along with CalMAN HDR.

3. Did the calibrator access adjustments in the service menu that are normally unavailable to end users? No. He also commented how impressed he was with Sony's hands off approach to Color management. Other TV manufacturers make adjustments to create non-lifelike colors that attract the average buyer. This makes calibrating them more of a challenge, and he said many Samsung owners don't like the Post-calibrated look because it removes the Samsung color push which they were used to.

4. Do you find the PQ results significantly different from what you have been enjoying? (i.e. was it worth it?) No and Yes. The differences aren't significant, however they're noticeable depending on what you're watching. The best way to describe it is they take what AJ did and fine tune/refine it to your specific use.

Hope this helps...
 

·
Registered
Joined
·
3,731 Posts
I can respond to these and give people an idea of what to expect.

1. Are the settings that the professional calibrator arrived at night-and-day different from what I have provided? No. Without getting into too much detail there were changes made to most of the settings. However many of those are most likely a result of the differences in environment (lighting, tv placement, etc..)

2. Did the calibrator have the tools to specifically calibrate the HDR picture mode? Yes. He had specific 4K HDR test patterns he was able to utilize along with CalMAN HDR.

3. Did the calibrator access adjustments in the service menu that are normally unavailable to end users? No. He also commented how impressed he was with Sony's hands off approach to Color management. Other TV manufacturers make adjustments to create non-lifelike colors that attract the average buyer. This makes calibrating them more of a challenge, and he said many Samsung owners don't like the Post-calibrated look because it removes the Samsung color push which they were used to.

4. Do you find the PQ results significantly different from what you have been enjoying? (i.e. was it worth it?) No and Yes. The differences aren't significant, however they're noticeable depending on what you're watching. The best way to describe it is they take what AJ did and fine tune/refine it to your specific use.

Hope this helps...

One thing I will add is that make sure you use a reputable calibrator (and no, Geeksquad ain't it!:rolleyes:). As has been mentioned, the "biggest" gain from a professional calibration is proper adjustments to CMS and since Sony doesn't even offer access to those controls most of what can be adjusted can be accurately done by the end user with very little time and money investment (a reasonable meter and the software packaged with it). And hey, you might enjoy doing it yourself. :)
 

·
Registered
Joined
·
24 Posts
First off - been lurking here since I bought the TV in May 2016. Since I'm making my first post I would like to thank Austin Jerry for his excellent settings which I have been using since day one. With that out of the way...

I have been having the same HDR issues as others. I believe they started after the October update. At first I thought it was in my head because I had just put an OLED in another room and the picture on those are insane. Then I realized that whenever I watch anything HDR (streamed or disc) the FALD turns off (and can't be turned on). Also, faint horizontal lines of light can be seen across the screen but varies scene to scene. One of my concerns is that, everyone who has stated on this forum (and elsewhere) that they got a replacement set for this issue, the replacement set has the same issue.

Sony support has been a nightmare. The first time I called there were no TV support specialists available so they made me a case and said someone will call back in an hour. After no return call for 4 days I called back. After going through all of the problems again they put me on hold to get me a decision. 35 minutes later they disconnected. I haven't had a chance yet to call back.

This is especially frustrating since I paid full original MSRP in May just two weeks before the first $500 price drop. I put the TV on a 3 year payment plan an currently owe over $1000 more than the TV costs new now. In my 20+ years of buying electronics, this is certainly the biggest drop I've seen.

Now I'm reading that the marshmallow update doesn't solve the HDR issue. I don't know what to do...
 

·
Registered
Joined
·
211 Posts
First off - been lurking here since I bought the TV in May 2016. Since I'm making my first post I would like to thank Austin Jerry for his excellent settings which I have been using since day one. With that out of the way...

I have been having the same HDR issues as others. I believe they started after the October update. At first I thought it was in my head because I had just put an OLED in another room and the picture on those are insane. Then I realized that whenever I watch anything HDR (streamed or disc) the FALD turns off (and can't be turned on). Also, faint horizontal lines of light can be seen across the screen but varies scene to scene. One of my concerns is that, everyone who has stated on this forum (and elsewhere) that they got a replacement set for this issue, the replacement set has the same issue.

Sony support has been a nightmare. The first time I called there were no TV support specialists available so they made me a case and said someone will call back in an hour. After no return call for 4 days I called back. After going through all of the problems again they put me on hold to get me a decision. 35 minutes later they disconnected. I haven't had a chance yet to call back.

This is especially frustrating since I paid full original MSRP in May just two weeks before the first $500 price drop. I put the TV on a 3 year payment plan an currently owe over $1000 more than the TV costs new now. In my 20+ years of buying electronics, this is certainly the biggest drop I've seen.

Now I'm reading that the marshmallow update doesn't solve the HDR issue. I don't know what to do...
I'm not following something. How can the FALD turn off in HDR mode? Or maybe I'm reading that wrong. Are you saying its just staying all the way on and not doing local dimming? If so that really, really sucks.

Besides maybe game lag(I havent seen actual concrete confirmation of improvement in this either) I'm beginning to wonder if the marshmallow update has any real x940D related improvements and is just pretty much an android OS update.
 

·
Registered
Joined
·
24 Posts
I'm not following something. How can the FALD turn off in HDR mode? Or maybe I'm reading that wrong. Are you saying its just staying all the way on and not doing local dimming? If so that really, really sucks.

Besides maybe game lag(I havent seen actual concrete confirmation of improvement in this either) I'm beginning to wonder if the marshmallow update has any real x940D related improvements and is just pretty much an android OS update.
Yes - no local dimming (and with that the blacks are now gray and clouding is introduced).
 

·
Registered
Joined
·
155 Posts
First off - been lurking here since I bought the TV in May 2016. Since I'm making my first post I would like to thank Austin Jerry for his excellent settings which I have been using since day one. With that out of the way...

I have been having the same HDR issues as others. I believe they started after the October update. At first I thought it was in my head because I had just put an OLED in another room and the picture on those are insane. Then I realized that whenever I watch anything HDR (streamed or disc) the FALD turns off (and can't be turned on). Also, faint horizontal lines of light can be seen across the screen but varies scene to scene. One of my concerns is that, everyone who has stated on this forum (and elsewhere) that they got a replacement set for this issue, the replacement set has the same issue.

Sony support has been a nightmare. The first time I called there were no TV support specialists available so they made me a case and said someone will call back in an hour. After no return call for 4 days I called back. After going through all of the problems again they put me on hold to get me a decision. 35 minutes later they disconnected. I haven't had a chance yet to call back.

This is especially frustrating since I paid full original MSRP in May just two weeks before the first $500 price drop. I put the TV on a 3 year payment plan an currently owe over $1000 more than the TV costs new now. In my 20+ years of buying electronics, this is certainly the biggest drop I've seen.

Now I'm reading that the marshmallow update doesn't solve the HDR issue. I don't know what to do...

Do not know if this will help but when I first set up my TV, the local dimming would not kick in and my blacks were grey on all settings non-HDR and HDR. I had to do a factory reset for the settings menu and since then I had not had an issue.
 
7461 - 7480 of 13329 Posts
Top