My broken VIZIO is only 21 months old. Do they send someone out to look at TV and evaluate it or is this done remotely through your internet connection?Well that was painless. Submitted the pictures of the display showing my issue and they approved my claim. I denied their first replacement offering and now they sent me a P759G1. A nice upgrade i think. Though if i was buying brand new today I would probably opt for a PX or something other than a vizio. For those who have dealt with SQ do you think this is the best i'm going to get or could i request something else? Considering i had maybe 5 months left on a 4 year SQ warranty i feel pretty lucky i got offered a nice set.