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reposting denon 950 question

@CurryStorm
reposting this from speakers if anyone has an ide that hasnt been discussed already

Polk Speakers/Denon Receiver Help
Howdy,

For my birthday, I just received 2 Polk Monitor 70 Series II speakers and a Denon ARV-S950H. This is my first receiver and speakers of this kind (been using a Vizio Soundbar for the past few years). For the past 2 days, I have tried and tried to get the speakers to work but can't get any sound out of them. I have my PS4 hooked up to the receiver. Video-wise, the PS4 runs through the receiver and is showing up fine on my Samsung TV, but I couldn't get any sound out the speakers (HDMI Arc in the receiver to the HDMI Arc in the Samsung). I did some research and found that the ARC on some Samsungs are "iffy" at best so I connected the TV to the Denon with an digital optical cable (that I know works because it was originally connected to my soundbar/Samsung). Still no sound.

I decided that maybe I messed up my speaker wire (16g with banana plugs) so I ordered speaker wire with the banana plugs already installed from Amazon to rule out any problems with the wires. Plugged the new wires into the back of the receiver and the 2 speakers and still no sound. I started from scratch and went through the initial setup again, did the speaker test where it asks you if you hear sound coming from the left speaker, etc. and still no sound. I mean nothing, nada, no humming or anything - like these speakers have an on/off button that I haven't pressed.

I have researched and tried various setup options in the Denon, but I don't see where any options would affect the speakers not working in the setup tests so I'm assuming there's something going on with the speaker/receiver connection. Maybe I'm just an idiot and am missing something simple. Do these Polks have on/off switches that I'm just not seeing or something? I'm assuming Polk speakers and Denon receivers are compatible? I'm at my whit's end and out of things that I know to try. If I have to return one or the other, I can return the Denon to Best Buy but the speakers were a gift from my Mom so they're going to have to stay (lol).

Any help would be greatly appreciated. I'm completely new to hooking this stuff up so maybe I'm missing something very simple. But I've reached a level of frustration that I just need to get away from it for a bit and see if anyone can point me in the right direction. Thanks.
 

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may i suggest you do a factory reset and see if that works,
is it possible you have a defective receiver? the fact that you arent getting test tones is not good.
i have a denon avr 2400. it took me by surprise when i couldnt get sound without the tv being turned on but the workaround is to power off the receiver before the tv to get sound the next time i turn it on to listen to the radio.
also, consider posting in the receiver forum!
I have tried a factory reset. I tried the speaker wire I cut myself (with banana plugs and bare wire) and am now using speaker wires with banana plugs directly from Amazon. I also make changes/try new things with it and turn the speaker off-and-on to see if that resets anything. Nothing has worked. Not a hiss or anything from the speakers. The only thing that comes out of the speakers is the slight hum you get when you put the second plug in (right when the plug touches the metal of the speaker outlet). It's possible that the receiver is a lemon, but with me never hooking a receiver up before, I just assumed it was something wrong with what I'm doing. I'm hoping someone looks at the above pictures and sees where I just forgot to do something simple. I'm not focused on getting sound to the PS4 Pro right now, I'm just trying to get the speakers to make any kind of noise in the speaker tone test. I guess I should have started this in the receiver thread but I wasn't sure what the issue was and I was pretty irritated when I started posting last night (lol). If a mod could move this entire thread over there, I wouldn't mind. Thanks for the help.
 

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Discussion Starter · #123 ·
@CurryStorm
reposting this from speakers if anyone has an ide that hasnt been discussed already

Polk Speakers/Denon Receiver Help
Howdy,

For my birthday, I just received 2 Polk Monitor 70 Series II speakers and a Denon ARV-S950H. This is my first receiver and speakers of this kind (been using a Vizio Soundbar for the past few years). For the past 2 days, I have tried and tried to get the speakers to work but can't get any sound out of them. I have my PS4 hooked up to the receiver. Video-wise, the PS4 runs through the receiver and is showing up fine on my Samsung TV, but I couldn't get any sound out the speakers (HDMI Arc in the receiver to the HDMI Arc in the Samsung). I did some research and found that the ARC on some Samsungs are "iffy" at best so I connected the TV to the Denon with an digital optical cable (that I know works because it was originally connected to my soundbar/Samsung). Still no sound.

I decided that maybe I messed up my speaker wire (16g with banana plugs) so I ordered speaker wire with the banana plugs already installed from Amazon to rule out any problems with the wires. Plugged the new wires into the back of the receiver and the 2 speakers and still no sound. I started from scratch and went through the initial setup again, did the speaker test where it asks you if you hear sound coming from the left speaker, etc. and still no sound. I mean nothing, nada, no humming or anything - like these speakers have an on/off button that I haven't pressed.

I have researched and tried various setup options in the Denon, but I don't see where any options would affect the speakers not working in the setup tests so I'm assuming there's something going on with the speaker/receiver connection. Maybe I'm just an idiot and am missing something simple. Do these Polks have on/off switches that I'm just not seeing or something? I'm assuming Polk speakers and Denon receivers are compatible? I'm at my whit's end and out of things that I know to try. If I have to return one or the other, I can return the Denon to Best Buy but the speakers were a gift from my Mom so they're going to have to stay (lol).

Any help would be greatly appreciated. I'm completely new to hooking this stuff up so maybe I'm missing something very simple. But I've reached a level of frustration that I just need to get away from it for a bit and see if anyone can point me in the right direction. Thanks.
Are the speakers new as well? Are the speakers connected to the Front L/R speaker posts? If you're following the Setup Assistant and still no audio, there may be an issue with the speakers. As a final check, refer to post 5 and do a microprocessor reset of the S950H. Then start the Setup Assistant again.
 

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Are the speakers new as well? Are the speakers connected to the Front L/R speaker posts? If you're following the Setup Assistant and still no audio, there may be an issue with the speakers. As a final check, refer to post 5 and do a microprocessor reset of the S950H. Then start the Setup Assistant again.
Speakers are new and are connected to the Front R/L posts (I attached a photo showing my connections earlier). I have already done a microprocessor reset and still the same thing. I just borrowed an old speaker from my Dad and tried running that through the Setup Assistant and no sound through this speaker either.

From an earlier post when this was in another forum, I watched a video on Youtube when I was in bed last night where sometimes there are plastic pieces in the posts on the receiver that don't allow the banana plug to go all the way in. I jumped up from the bed thinking this has to be the problem, but sadly, there was nothing in the posts.
 

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Speakers are new and are connected to the Front R/L posts (I attached a photo showing my connections earlier). I have already done a microprocessor reset and still the same thing. I just borrowed an old speaker from my Dad and tried running that through the Setup Assistant and no sound through this speaker either.



From an earlier post when this was in another forum, I watched a video on Youtube when I was in bed last night where sometimes there are plastic pieces in the posts on the receiver that don't allow the banana plug to go all the way in. I jumped up from the bed thinking this has to be the problem, but sadly, there was nothing in the posts.
Nope, those plugs were in your speakers. Did you try any of my recommends? An optical cable if available from the PS4 to the receiver? Checking your audio input settings? The optical cable to the TV isn't going to troubleshoot anything audio wise going through the receiver. That's only to bypass ARC audio issues from streaming apps actually on the TV's software with audio coming back to the receiver not through it.
 

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Nope, those plugs were in your speakers. Did you try any of my recommends? An optical cable if available from the PS4 to the receiver? Checking your audio input settings? The optical cable to the TV isn't going to troubleshoot anything audio wise going through the receiver. That's only to bypass ARC issues from streaming apps actually on the TV's software.
I tried most of what's been listed in this thread. I originally had the PS4 connected to the receiver via the HDMI ARC. I thought maybe the ARC was bad on the TV (as I researched this issue and found that a lot of Samsungs have so-so ARC inputs). So I switched the cable to HDMI1 and then used an optical cable from the PS4 to the receiver for the audio... still nothing.

I have since done a microprocessor reset of the receiver and have not moved past the initial SPEAKER SETUP phase. So I'm not really concerning myself with the PS4 right now as I can't even get the speakers to make a noise during the speaker setup phase. I'm starting to lean towards just returning the Denon to Best Buy tomorrow. If the receiver isn't defective and it's something I'm not doing right, then I have to split the atom with this thing just to get sound to come out the speakers, it's more trouble than it's worth to me. Problem is, the only Best Buy is 30 miles away and I bought the last Denon AVR-s90h from them a few days ago. So I'll have to either get a refund and wait until next week when I can get another shipped to my house or I'll have to get a different receiver that Best Buy does have in stock. While I only have left and right front speakers now, I do want to eventually get the center, sub and satellite speakers in the very near future so I do want another 7.2 with 4k up-scaling receiver.
 

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Discussion Starter · #127 ·
I tried most of what's been listed in this thread. I originally had the PS4 connected to the receiver via the HDMI ARC. I thought maybe the ARC was bad on the TV (as I researched this issue and found that a lot of Samsungs have so-so ARC inputs). So I switched the cable to HDMI1 and then used an optical cable from the PS4 to the receiver for the audio... still nothing.

I have since done a microprocessor reset of the receiver and have not moved past the initial SPEAKER SETUP phase. So I'm not really concerning myself with the PS4 right now as I can't even get the speakers to make a noise during the speaker setup phase. I'm starting to lean towards just returning the Denon to Best Buy tomorrow. If the receiver isn't defective and it's something I'm not doing right, then I have to split the atom with this thing just to get sound to come out the speakers, it's more trouble than it's worth to me. Problem is, the only Best Buy is 30 miles away and I bought the last Denon AVR-s90h from them a few days ago. So I'll have to either get a refund and wait until next week when I can get another shipped to my house or I'll have to get a different receiver that Best Buy does have in stock. While I only have left and right front speakers now, I do want to eventually get the center, sub and satellite speakers in the very near future so I do want another 7.2 with 4k up-scaling receiver.
Make sure the master volume of the AVR is at least 50. If still no sound, then replace the current S950H. Note the replacement doesn't need to have upscaling capability as the TV does that already so you could also go with a S750H.
 

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I tried most of what's been listed in this thread. I originally had the PS4 connected to the receiver via the HDMI ARC. I thought maybe the ARC was bad on the TV (as I researched this issue and found that a lot of Samsungs have so-so ARC inputs). So I switched the cable to HDMI1 and then used an optical cable from the PS4 to the receiver for the audio... still nothing.
Ok, got it. I read your other post to mean you ran the optical from the TV to the receiver. Did you select the opt 1 or 2 input under input settings? The HDMI should have been the default.



I have since done a microprocessor reset of the receiver and have not moved past the initial SPEAKER SETUP phase. So I'm not really concerning myself with the PS4 right now as I can't even get the speakers to make a noise during the speaker setup phase. I'm starting to lean towards just returning the Denon to Best Buy tomorrow. If the receiver isn't defective and it's something I'm not doing right, then I have to split the atom with this thing just to get sound to come out the speakers, it's more trouble than it's worth to me. Problem is, the only Best Buy is 30 miles away and I bought the last Denon AVR-s90h from them a few days ago. So I'll have to either get a refund and wait until next week when I can get another shipped to my house or I'll have to get a different receiver that Best Buy does have in stock. While I only have left and right front speakers now, I do want to eventually get the center, sub and satellite speakers in the very near future so I do want another 7.2 with 4k up-scaling receiver.
It's definitely not the Denon's auto setup process. That's a breeze. I agree it's more than likely a bad receiver. Unfortunately that can happen with any brand ad they all have a small percentage dead out of the box. Sorry that happened. I bought my TV from Best Buy last year.
 

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Hello everybody


So I got the Denon AVR-S950H the other week and I have been toying with it every since. Everything is working great so far, except some HDMI power on issuse I cannot understand.

Currently I'm only running 3.1 setup with my Apple TV 4k and a 2013 Samsung UE7005 something TV. The Denon replaced my old Pioneer Lx-72 avr due to ARC and all the new HDMI controlls S950H has. And here is the problem.


Normally I power on my TV using "Menu" on the Apple remote. This works today as well with the Denon, but every time the screen ends up displaying the Denon logo on a black background after a few seconds of displaying the Apple TV menu, so I have to press Menu again on the remote to get back to Apple TV menu.



How can I setup the AVR so I get directly into the Apple-TV and make it stay on the Apple TV. The AVR is running on the latest firmware. I have been



Thanks for any help!:)
 

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Discussion Starter · #130 ·
Hello everybody


So I got the Denon AVR-S950H the other week and I have been toying with it every since. Everything is working great so far, except some HDMI power on issuse I cannot understand.

Currently I'm only running 3.1 setup with my Apple TV 4k and a 2013 Samsung UE7005 something TV. The Denon replaced my old Pioneer Lx-72 avr due to ARC and all the new HDMI controlls S950H has. And here is the problem.


Normally I power on my TV using "Menu" on the Apple remote. This works today as well with the Denon, but every time the screen ends up displaying the Denon logo on a black background after a few seconds of displaying the Apple TV menu, so I have to press Menu again on the remote to get back to Apple TV menu.



How can I setup the AVR so I get directly into the Apple-TV and make it stay on the Apple TV. The AVR is running on the latest firmware. I have been



Thanks for any help!:)
Set to ON on the S950H and then press the HDMI source button on the Denon remote that is being used by the Apple TV (eg. MEDIA PLAYER) which will power on the AVR and select the Apple TV input at the same time.
 

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Set to ON on the S950H and then press the HDMI source button on the Denon remote that is being used by the Apple TV (eg. MEDIA PLAYER) which will power on the AVR and select the Apple TV input at the same time.

Thank you for the quick reply! Well, I was planning to only have the Apple TV remote out and about. 😤 So this is my only option then?
 

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Discussion Starter · #132 ·
Thank you for the quick reply! Well, I was planning to only have the Apple TV remote out and about. 😤 So this is my only option then?
No, just one option; however, although HDMI-CEC doesn't always work as desired, the AVR should remember the last source selected prior to going to standby. Yet another option is using a universal remote (eg. Harmony).
 

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No, just one option; however, although HDMI-CEC doesn't always work as desired, the AVR should remember the last source selected prior to going to standby. Yet another option is using a universal remote (eg. Harmony).

Yeah that's not happening any time soon. So then I need to connect the ATV directly to the TV and optical back to the AVR and have the AVR power on the whole time then.
 

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Not confirmed, but most likely all 2020 models will be released as HDMI 2.1/HDCP 2.3.
JD, in light of the tier change for X3600H series from 7.2ch to 9.2ch and since the future X4600H (2020) model has very few features left in its advantage (metal front panel, metal door, dual-row display, slightly more powerful amps, slightly different remote, Auro-3D/Auromatic) do you think that Denon will split the 2020 receivers based on HDMI version, such as:

"Classic" HDMI 2.0b+eARC+ALLM+HDCP2.3 2020 models:
- S560BT -5.2ch
- S660H - 5.2ch
- S760H - 7.2ch
- S960H - 7.2ch
- X1700H - 7.2ch
- X2700H - 7.2ch
- X3700H - cheaper 9.2ch

"Premium" full HDMI 2.1 2020 models:
- X4600H - premium 9.2ch
- X6600H - premium 11.2ch
- X8600HA - premium 13.2ch

Because, without the enhanced HDMI version, the X4600H will not offer much to convince a consumer over the X3700H...
 

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Discussion Starter · #135 ·
JD, in light of the tier change for X3600H series from 7.2ch to 9.2ch and since the future X4600H (2020) model has very few features left in its advantage (metal front panel, metal door, dual-row display, slightly more powerful amps, slightly different remote, Auro-3D/Auromatic) do you think that Denon will split the 2020 receivers based on HDMI version, such as:

"Classic" HDMI 2.0b+eARC+ALLM+HDCP2.3 2020 models:
- S560BT -5.2ch
- S660H - 5.2ch
- S760H - 7.2ch
- S960H - 7.2ch
- X1700H - 7.2ch
- X2700H - 7.2ch
- X3700H - cheaper 9.2ch

"Premium" full HDMI 2.1 2020 models:
- X4600H - premium 9.2ch
- X6600H - premium 11.2ch
- X8600HA - premium 13.2ch

Because, without the enhanced HDMI version, the X4600H will not offer much to convince a consumer over the X3700H...
Although it's certainly possible, I believe all models will be released as HDMI 2.1. Keep in mind, the Marantz sister models (ie. SR6000/SR7000) series have had similar features and both 9CH models for a few years now. It's only now in 2019 that the Denon lower model has caught up.
 

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Not sure whether already known and trustworthy, but according to Amazon, the x3600h is coming July 15th.

Can’t post links, so you will have to Google yourselves:)
 

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Discussion Starter · #137 ·
Not sure whether already known and trustworthy, but according to Amazon, the x3600h is coming July 15th.

Can’t post links, so you will have to Google yourselves:)
The X3X00 models have been released in July for the past few years and has been listed with a July release date in post 1.
 

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upgrade

Hello,
First time poster here. I have an AVR 5803A with Mythos 1's for main LR, 3 for center and Gems for rears along with a sunfire Jr for sub. I use it for movies and SACD music. My denon 2900 died so i purchased a Sony X800 for bluray/ SACD, but with the new Beatles 5.1 Blu ray audio disc's I need to upgrade the AVR. Should i go with the X4500H or should i wait for the new Denons? I really love the power of the 5803a and was thinking of using the X4500H as a Pre and using the power of the 5803A depending how it sounds. I will also be upgrading my TV next year to either a 4K or 8K unit and i am not sure i want to wait for eARC?
 

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Discussion Starter · #139 ·
Hello,
First time poster here. I have an AVR 5803A with Mythos 1's for main LR, 3 for center and Gems for rears along with a sunfire Jr for sub. I use it for movies and SACD music. My denon 2900 died so i purchased a Sony X800 for bluray/ SACD, but with the new Beatles 5.1 Blu ray audio disc's I need to upgrade the AVR. Should i go with the X4500H or should i wait for the new Denons? I really love the power of the 5803a and was thinking of using the X4500H as a Pre and using the power of the 5803A depending how it sounds. I will also be upgrading my TV next year to either a 4K or 8K unit and i am not sure i want to wait for eARC?
The X4500H is a 2018 model that will not be replaced this year. Please repost in the 2018 Denon AVR Owner's thread.

https://www.avsforum.com/forum/90-r...eries-avr-owner-s-thread-faq-posts-1-8-a.html
 

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AVR-S950H compared to old AVR-2310CI

I bought a new (2019 Samsung Q7DR) TV and my current receiver is the Denon AVR-2310CI. It still works, but I'm looking at getting the AVR-S950H to upgrade it. Good choice? The 950 has less power (90W vs 105W per channel). Is this this a noticeable difference? We normally have the 2310 set at about -20db for our 5.1 setup. We use the extra channels on a patio. Maybe the S750H is even enough? Last alternative I see as a good, but older choice, is the AVRX3400H that's being cleared out for less than 500 bucks. Seems like a newer model is a better choice though. Thoughts?

Scott
 
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