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Try a different HDMI cable. " certified " means nothing.
Thanks - not that easy though, they cost a fortune here in Sweden. This particular one was almost 190 USD from a Swedish producer well known for their quality. It can't be anything else than the cable?
 

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What's the Sony player outputting signal wise ? Which HDMI port on the projector ?
I'm trying to make the Sony player output Original resolution or Auto in the Video settings, but it can't get a handshake so defaults back to 480. I'm using HDMI port 1 on the JVC. The Sony player is connected directly to the JVC.
 

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I'm trying to make the Sony player output Original resolution or Auto in the Video settings, but it can't get a handshake so defaults back to 480. I'm using HDMI port 1 on the JVC. The Sony player is connected directly to the JVC.
It won't even sync to 1080p with a standard Blu-ray ?
 

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So, after a day and an half installing my JVC in the ceiling, today I tried connecting my Sony X800. Sadly the projector won't accept any signal in 4K including the Sony home menu - I have to revert to 480p to get anything on screen at all.

The cable is 4k certified Supra MetB, 10 meter (specified to [email protected] Hz 1-10 meter).

Any ideas?
10 Meter!? I'm going to (accurately) guess this is a cable issue. Are you able to temporarily try a very short cable?

HDCP 2.2 & 4K is extremely finicky with cables. I only recommend this cable. Others will recommend other brands but it must say EXACTLY: "Certified Premium High Speed HDMI Cable" (which currently is limited to 25 feet). Any variation of that language is not a genuine certified cable and may not work. My previous cable was "4K 60Hz compatible" but did NOT work. If you screw around with cables, you will have problems.

There are no HDCP 2.2 4K certified cables over 25 feet but many people have had long-run success with these cables if over 25 feet.

No matter what you buy, if it is 25 feet or shorter and does not say EXACTLY "Certified Premium High Speed" you are taking a risk.
 

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10 Meter!? I'm going to (accurately) guess this is a cable issue. Are you able to temporarily try a very short cable?

HDCP 2.2 & 4K is extremely finicky with cables. I only recommend this cable. Others will recommend other brands but it must say EXACTLY: "Certified Premium High Speed HDMI Cable" (which currently is limited to 25 feet). Any variation of that language is not a genuine certified cable and may not work. My previous cable was "4K 60Hz compatible" but did NOT work. If you screw around with cables, you will have problems.
Thanks :) Yeah, I can't use anything shorter, my projector in the back of the room in the ceiling and cable is running along the wall and floor. My room is quite small so there must be other installations and settings using this length?

I can't try a shorter cable less I demount the projector...possible of course :)
 

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10 Meter!? I'm going to (accurately) guess this is a cable issue. Are you able to temporarily try a very short cable?

HDCP 2.2 & 4K is extremely finicky with cables. I only recommend this cable. Others will recommend other brands but it must say EXACTLY: "Certified Premium High Speed HDMI Cable" (which currently is limited to 25 feet). Any variation of that language is not a genuine certified cable and may not work. My previous cable was "4K 60Hz compatible" but did NOT work. If you screw around with cables, you will have problems.
Limited to 25 feet? Well, then I'm certainly screwed...
 

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Limited to 25 feet? Well, then I'm certainly screwed...
As I see it, you really only have 2 options. Option 1 will be highly preferable:

1) Find another forum member who is actually using a cable long enough for your needs in 4K. Buy the EXACT SAME CABLE that they have. (FWIW, the only 4K HDR 60FPS title is Billy Lynn's Long Halftime Walk, but some player menus and apps do transmit 4K at 60FPS).
2) Mount your player near your projector. Use a Certified Premium High Speed HDMI Cable for video and use your long cable to send audio back to the receiver (your Sony has 2 HDMI connections for this purpose). You'll need a second long cable for other video sources.

With 4K & HDCP 2.2, price is no indicator of quality. Find someone using exactly what you need and buy it.
 

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Limited to 25 feet? Well, then I'm certainly screwed...
You can get longer than 25 feet, but it isn't easy.

See this thread for some more recent, detailed information.

Celerity and Ruipro Fiberoptic Cables have worked for many.

But I agree with the other posters - your cable is unfortunately the limiting factor here, despite the cost and claims of the manufacturer...
 
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Limited to 25 feet? Well, then I'm certainly screwed...
Wait, hang on, I got a 4k-signal, but seems I have to live without a Sony menu :). I forced the Sony player to stay on Original Resolution which results in a black menu = no menu is projected. But then I put in Mad Max 4k and it projected fine.

So I can play movies in 4k but the Sony menu won't render. I guess it's a 24Hz vs 60Hz problem then?
 

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Wait, hang on, I got a 4k-signal, but seems I have to live without a Sony menu :). I forced the Sony player to stay on Original Resolution which results in a black menu = no menu is projected. But then I put in Mad Max 4k and it projected fine.

So I can play movies in 4k but the Sony menu won't render. I guess it's a 24Hz vs 60Hz problem then?
Probably so, given the increased data demands of 60Hz.

See the above 2 replies which point to the same thread for info on which cables will work for you.
 
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Wait, hang on, I got a 4k-signal, but seems I have to live without a Sony menu :). I forced the Sony player to stay on Original Resolution which results in a black menu = no menu is projected. But then I put in Mad Max 4k and it projected fine.

So I can play movies in 4k but the Sony menu won't render. I guess it's a 24Hz vs 60Hz problem then?
Probably. As I said, some player menus and apps are [email protected] so your 'trick' is working. I'd still suggest finding a better cable as this is only a temporary solution. Also, since the cable you bought claims 4K @ 60Hz and doesn't perform at that, I'd send it back and reclaim your $190.
 

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Thanks - not that easy though, they cost a fortune here in Sweden. This particular one was almost 190 USD from a Swedish producer well known for their quality. It can't be anything else than the cable?
I am betting it is the cable. A 10 meter cable is nearly 33'. Is there any cable 33' in length that will pass 18Gbps, that is not fiber optic?
 

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Thanks :) Yeah, I can't use anything shorter, my projector in the back of the room in the ceiling and cable is running along the wall and floor. My room is quite small so there must be other installations and settings using this length?

I can't try a shorter cable less I demount the projector...possible of course :)
Why can't you just carry a 4K UHD player to the projector?
 

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As I see it, you really only have 2 options. Option 1 will be highly preferable:

1) Find another forum member who is actually using a cable long enough for your needs in 4K. Buy the EXACT SAME CABLE that they have. (FWIW, the only 4K HDR 60FPS title is Billy Lynn's Long Halftime Walk, but some player menus and apps do transmit 4K at 60FPS).
2) Mount your player near your projector. Use a Certified Premium High Speed HDMI Cable for video and use your long cable to send audio back to the receiver (your Sony has 2 HDMI connections for this purpose). You'll need a second long cable for other video sources.

With 4K & HDCP 2.2, price is no indicator of quality. Find someone using exactly what you need and buy it.
Your step one probably has a 30% chance success rate. That is why we have certified cables. You could buy non certified cables that said they supported 18Gbps, but out of 10 cables, sometimes only a few actually would pass 18Gbps.
 

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Your step one probably has a 30% chance success rate. That is why we have certified cables. You could buy non certified cables that said they supported 18Gbps, but out of 10 cables, sometimes only a few actually would pass 18Gbps.
If you buy the exact same cable another forum member is actually using successfully for [email protected] I'd argue it'd be quite a bit higher than 30%. Fiber is likely in his future but that's not "certified" either. :p

Certified is precisely why my very first reply was this:
10 Meter!? I'm going to (accurately) guess this is a cable issue. Are you able to temporarily try a very short cable?

HDCP 2.2 & 4K is extremely finicky with cables. I only recommend this cable. Others will recommend other brands but it must say EXACTLY: "Certified Premium High Speed HDMI Cable" (which currently is limited to 25 feet). Any variation of that language is not a genuine certified cable and may not work. My previous cable was "4K 60Hz compatible" but did NOT work. If you screw around with cables, you will have problems.
 

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If you buy the exact same cable another forum member is actually using successfully for [email protected] I'd argue it'd be quite a bit higher than 30%. Fiber is likely in his future but that's not "certified" either. :p

Certified is precisely why my very first reply was this:
HD Fury actually tested this. They bought 10 of each cable that listed 18Gbps. Did not buy every cable on the market, but did purchase many of them. Often times none of them worked. In all cases, 10 out of 10 did not work. From reading their results, 30% would have been a good guess on success.
 

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HD Fury actually tested this. They bought 10 of each cable that listed 18Gbps. Did not buy every cable on the market, but did purchase many of them. Often times none of them worked. In all cases, 10 out of 10 did not work. From reading their results, 30% would have been a good guess on success.
Do you have a link to the HD Fury test for me and a link to a product to buy for Lightivity?

You guys sell a lot of these projectors, I'd imagine many run into this issue. Are you also selling/recommending a specific solution for long runs?
 
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