My dealer told me it was coming from jvc . I can only go by what I was told.I am 100% sure this is not correct. JVC does not ship direct to customers, so they could not have made this mistake. A distributor orders a batch RS1000/RS2000/RS3000 projectors. Then when a dealer orders a projector, the distributor sends the projector either to the dealer or direct to the customer. If yours was shipped direct, the distributor that the dealer buys from made the mistake or the dealer ordered the wrong projector. I guess there is a third possibility, but I really doubt this happened. There was not an RS2000 so they sent you an RS1000 hoping you would keep it. But that can be an expensive gamble and I doubt anyone would take that risk.