What are your settings? I've changed some of mine and now it is less visible. What I did:i noticed seven darker horizontal bars...
* Mode: Cinema
* Local dimming: low
* Backlight level: 0 - 10
* Contrast: 90
* Brightness: 3-5
* Letterbox dimming: dimming
I do have to admit that my current TV is better than the previous one so results might vary. I also must admit that with "local dimming: medium" and "local dimming: maximum", the bars are more visible in more types of scenery. I really hope Panasonic can reduce these horizontal bars with a firmware update.
What are you going to do? Exchange it? Accept it? Did you received any comments from your retailer or Panasonic?
@eddysoft : Thanks for the update. Please keep us informed. I'm personally curious how you experienced the service and what your results are.