Is Samsung offering to reimburse you for the repair?Just an update on my repair issue. After over a week of PM's with Samsung and assurances that they would fix the issue, today I received a callback that Samsung cannot find one of their centers that are close enough to me to do the repair. Essentially they said go find someone else and pay for it yourself.
I am still looking into options. Sadly I might have to plead my case to my local Costco. I'm still within the 2 plus 2 period with them but Citi is trying to wiggle off the hook. Honestly, Costco is faultless in this situation.