Official SHARP BD-HP50U Owner's Thread !
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What made you go for this player over the one of the Panasonic or Sony models?
Quote:
Originally Posted by amuroray /forum/post/15457494
Mine will be delivered on this Wed! So excited!
Ordered this with a SHARP LC46D85U together at Amazon. Can't wait to try the BD Wall-E and Dark Knight!
Does anyone know how to make it region-free![]()
What made you go for this player over the one of the Panasonic or Sony models?
Get the firmware update -
http://www.sharpusa.com/products/Typ...86,229,00.html
I want to take the adventage of the AQUOS LINK design to have one seamless system between the 46LC85U and BD-HP50U
![]()
Also, the Amazon combo price made me very difficult to resist
![]()
Need to know the trick to make it region free
![]()
Get the firmware update -
http://www.sharpusa.com/products/Typ...86,229,00.html
I want to take the adventage of the AQUOS LINK design to have one seamless system between the 46LC85U and BD-HP50U
Need to know the trick to make it region free
Official reply from Sharp (Narnia won't work):
Thank you for contacting Sharp Electronics Corporation.
I apologize for the inconvenience. We are working on developing a firmware to resolve this issue but I do not have a time frame for when this update will be released. Please continue to check the website for further updates.
http://www.sharpusa.com/products/Typ...86,229,00.html
We appreciate the opportunity to provide you with this information. If you need additional information include all information from prior e-mail messages and replies.
Julia Sandefur
Customer Assistance Center
As they say 'strong letter to follow from me!
I am writing to the President of Sharp USA today.
If you want to do so here are the details:
Sharp Electronics Corporation
Sharp Plaza
Mahwah, New Jersey 07495-1163
Attn: Toshihiko Fujimoto
President
Quote:
Originally Posted by amuroray /forum/post/15463568
Get the firmware update -
http://www.sharpusa.com/products/Typ...86,229,00.html
I want to take the adventage of the AQUOS LINK design to have one seamless system between the 46LC85U and BD-HP50UAlso, the Amazon combo price made me very difficult to resist![]()
![]()
Need to know the trick to make it region free![]()
Official reply from Sharp (Narnia won't work):
Thank you for contacting Sharp Electronics Corporation.
I apologize for the inconvenience. We are working on developing a firmware to resolve this issue but I do not have a time frame for when this update will be released. Please continue to check the website for further updates.
http://www.sharpusa.com/products/Typ...86,229,00.html
We appreciate the opportunity to provide you with this information. If you need additional information include all information from prior e-mail messages and replies.
Julia Sandefur
Customer Assistance Center
As they say 'strong letter to follow from me!
I am writing to the President of Sharp USA today.
If you want to do so here are the details:
Sharp Electronics Corporation
Sharp Plaza
Mahwah, New Jersey 07495-1163
Attn: Toshihiko Fujimoto
President
BD-HP50U arrived!
I have not received the SHARP LC46D85U yet so I "HDMIed" it to my old SHARP LC37D4U (1080i) but the pictures (Dark Knight and Wall-E) look stunning already!
Also, updated the latest firmware from the SHARP website.
Only thing that I don't like so far is that the unit takes a bit long time to read the BD discs. Also the remote control looks kind of cheap. It looks like it was made by RCA in the late 80's!
I have not received the SHARP LC46D85U yet so I "HDMIed" it to my old SHARP LC37D4U (1080i) but the pictures (Dark Knight and Wall-E) look stunning already!
Also, updated the latest firmware from the SHARP website.
Only thing that I don't like so far is that the unit takes a bit long time to read the BD discs. Also the remote control looks kind of cheap. It looks like it was made by RCA in the late 80's!
I received a call yesterday from the 'Office of the President' at SharpUSA following my letter about their lack of urgency about getting a firmware update out so that 'Narnia-Prince Caspian' will play on Sharp Blu-Ray players.
She obviously did not understand what the problem was and promised to 'get the technician who liaises with the warehouse' to call me on Monday. I told her that Sharp Blu-Ray players were being bad mouthed all over the web for not playing this disk and what it needed was for the President of SharpUSA to call the head of the technical division and say 'get this done'.
If anyone wants to write to him the details are:
Sharp Electronics Corporation
Sharp Plaza
Mahwah, New Jersey 07495-1163
Attn: Toshihiko Fujimoto
President
She obviously did not understand what the problem was and promised to 'get the technician who liaises with the warehouse' to call me on Monday. I told her that Sharp Blu-Ray players were being bad mouthed all over the web for not playing this disk and what it needed was for the President of SharpUSA to call the head of the technical division and say 'get this done'.
If anyone wants to write to him the details are:
Sharp Electronics Corporation
Sharp Plaza
Mahwah, New Jersey 07495-1163
Attn: Toshihiko Fujimoto
President
Hey. Just got the same combo for my living room. I've already had a Panasonic, Samsung, and PS3 for my dedicated Home Theater movie watching, so I am very familiar with the goods and bads of Blu-Ray.
So far I am pleased with the Sharp. The loading is super slow, but besides that, I have no complaints. It's a very large unit, but that's good, because it makes stacking another piece of equipment on top.
I'm glad to see Sharp keeping up with firmware even if they aren't released monthly. Samsung on the other hand is VERY slow about supporting their existing products. They tend to stop releasing firmware when the next model comes out. I'm hoping Sharp isn't the same way.
The picture looks great though. And the Aquos Link appears to work pretty well. All in all, I am pleased. Especially since it was free!
So far I am pleased with the Sharp. The loading is super slow, but besides that, I have no complaints. It's a very large unit, but that's good, because it makes stacking another piece of equipment on top.
I'm glad to see Sharp keeping up with firmware even if they aren't released monthly. Samsung on the other hand is VERY slow about supporting their existing products. They tend to stop releasing firmware when the next model comes out. I'm hoping Sharp isn't the same way.
The picture looks great though. And the Aquos Link appears to work pretty well. All in all, I am pleased. Especially since it was free!
This bd-hp50u has been doing great!
All my standard DVD look excellent through this machine. Also, no problem to play any Blu-ray movies so far.
I like the AQUOS link more and more. This is a very nice design to work with my AQUOS 46D85!
All my standard DVD look excellent through this machine. Also, no problem to play any Blu-ray movies so far.
I like the AQUOS link more and more. This is a very nice design to work with my AQUOS 46D85!
Only this:
Dear Mr. Godfrey,
I wanted to follow up with you on your case file.
I have been working with our technical department on getting additional information on the firmware for fixing your Blu-Ray issue.
Unfortunately I'm still working with them to try to find out a resolution as soon as more information becomes available I will inform you.
Thanks so much and I do apologize for the delay.
Sarina Alesi
Customer Assistance Center
Sharp Electronics Corporation
1300 Naperville Drive
Romeoville, IL 60446
P#630-378-3377
F#630-378-9980
Email: [email protected]
I sent her a sharp response (just realized the pun). If nothing happens in the next few weeks another letter to the President of SharpUSA mentioning 'class action suit'.
Only this:
Dear Mr. Godfrey,
I wanted to follow up with you on your case file.
I have been working with our technical department on getting additional information on the firmware for fixing your Blu-Ray issue.
Unfortunately I'm still working with them to try to find out a resolution as soon as more information becomes available I will inform you.
Thanks so much and I do apologize for the delay.
Sarina Alesi
Customer Assistance Center
Sharp Electronics Corporation
1300 Naperville Drive
Romeoville, IL 60446
P#630-378-3377
F#630-378-9980
Email: [email protected]
I sent her a sharp response (just realized the pun). If nothing happens in the next few weeks another letter to the President of SharpUSA mentioning 'class action suit'.
That's what customer service is all about (they hear u godfreyb!) -
http://www.sharpusa.com/products/Typ...86,229,00.html
new firmware (2/4/09) boyz!
Also, here is the # if you have problems regarding your AQUOS products -
1-877-332-7867 (1-87-SEE-AQUOS)
http://www.sharpusa.com/products/Typ...86,229,00.html
new firmware (2/4/09) boyz!
Also, here is the # if you have problems regarding your AQUOS products -
1-877-332-7867 (1-87-SEE-AQUOS)
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OK this is my first post so don't beat me up too bad. I have tried search but I have not found anything that matches my problem. I have worked with Sharp and they were helpful and nice but my problem is not resolve. Using the AquosLink my pause, chapter forward, and chapter reverse does not work. All other functions work OK. Yes, the cables were replaced, the TV remote was used [and a new one was sent by Sharp], and the functions work when I am using the BR remote pointed at the player. I have the player in a closet so I use the AquosLink to control the player. Any of you have issues using this feature? I have a new 46" Sharp LCD that has the AquosLink function and remember all other functions work OK. Any help would be appreciated.
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