I know I'm throwing a dart here, but after 2 years of awesomeness, my H1 won't sync, either via the software or through myharmony.com. I've tried all kinds of advice - turning off firewall, switching USB ports and cables, etc. The remote recognizes that it's connected via USB, however the software/website tells me I have to connect the remote if I would like to sync. I've unplugged and plugged this thing about 1000 times trying to get it to connect. I'm about to buy a new receiver, and if I can't program the harmony to run it, this thing is going in the recycle bin.