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Do all Modern Onkyo receivers die after 2 years? It happened to my NR609. I have read reviews of the NR809 as well and the same thing happens with that receiver too. I am considering buying the NR818 which is the next year model of the NR809, does that receiver also have a short life span?
 

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Read thru the 818 forum here & you'll find many owners that have no issues & many that do. It's seems to be hit n miss. Nevertheless, I bought one last month anyway for the XT32 option.
 

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I have a 806 which died on me after two years which is the problematic documented HDMI issue. I spoke with a well known repair guy in my city and he sees less Yamaha's in his shop and recommends them instead.


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Considering the 818's reliability problems appear to stem from inadequate heatsinks, adding a cheap cooling fan or two on top to pull hot air out of the unit would seemingly be sufficient to stave off HDMI problems, assuming you've got reasonable ventilation space in the first place. Onkyo also sells extended warranties on their site that, I believe, can be purchased anytime within the original factory warranty period. So, the only real reason to go with a Yamaha or any other brand with perceived greater reliability - which I've also had a couple dealers tell me Yamaha gets the fewest returns from what they've seen at their stores - is if either you wanted something the Yamaha has to offer or you don't want to risk a month or more of downtime, should the Onkyo fail prematurely.


From what I've heard, it sounds like Onkyo might have resolved the problem with the 929 (the 818's successor). It's said to run a lot cooler anyway.
 

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Quote:
Originally Posted by Chad Varnadore  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable/0_100#post_24519226


... adding a cheap cooling fan or two on top to pull hot air out of the unit would seemingly be sufficient to stave off HDMI problems...
 

If you have to modify a unit and add fans, it is a sign of an incompetently designed unit that one should simply not buy at all.  If they cannot get such a basic concept right as heat dissipation, on unit after unit, one wonders what other things they have screwed up.  There is absolutely no way I would buy an Onkyo receiver these days, as there are just too many complaints about them.  One can get something reliable (from Yamaha, for example) for a comparable price, so there is little point in buying garbage instead.

 

It is amazing how many people continue to buy things that are unreliable.  To me, that is one of the most important characteristics of the unit.  No feature or other aspect matters if the thing does not work.
 

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Quote:
Originally Posted by Jack D Ripper  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable#post_24519360


If you have to modify a unit and add fans, it is a sign of an incompetently designed unit that one should simply not buy at all.  If they cannot get such a basic concept right as heat dissipation, on unit after unit, one wonders what other things they have screwed up.  There is absolutely no way I would buy an Onkyo receiver these days, as there are just too many complaints about them.  One can get something reliable (from Yamaha, for example) for a comparable price, so there is little point in buying garbage instead.


It is amazing how many people continue to buy things that are unreliable.  To me, that is one of the most important characteristics of the unit.  No feature or other aspect matters if the thing does not work.

I agree in principle, but sadly, such is not the world we live in. Vendors are practically forced into compromise to compete, or charge an arm and a leg for their products to make up for the lack of volume sales. Even overpriced boutique products are often compromised despite the price, like EAD basing their reference $3k dvd player on Panasonics very cheapest mass produced transport. Or you have to deal with compatability issues and slow to non-existent firmware updates, despite more problems than may be typical with name brands, because boutique brands are seldom, if ever used for testing.


I'm not defending them, but Onkyo does pack a lot in for the money, the 818 more than most, with THX, HQV, and Audyssey XT32, all for under $700 bucks (street) - no other AVR on the market can compete with that in the same price range - I'm not sure anyone is even trying at twice the price. At best Onkyo got caught with a poor choice of compromise, that's costing them, considering the reports I've seen of Onkyo agreeing to take care of the problem outside of the warranty period. But adding extra cooling fans isn't exactly uncommon for AVR owners. I've seen pictures of extra cooling fans added to the flagship Marantz and Denons, as a precautionary measure, streeting for almost three times as much as the Onkyo.


Others, including Yamaha, no doubt make compromises elsewhere. Recent criticism of Yamaha's power supplies come to mind, as well as reports of their products going into protection mode at extremely loud volumes, before other like-brands would. Developing their own proprietary processing, rather than licensing such from specialists with much more R&D into their given areas of expertise, like Audyssey, Marvell, etc., is no doubt fueled by monetary concerns. Not that it doesn't make sense to choose to put the money back into your own company rather than supporting someone elses product, but it's a compromise none-the-less, one that your customers are ultimately paying for, especially when years later you've done seemingly little to improve on that aspect of your design.
 
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I had a 3007 die after two years (with fans on it all the time). They did send me a refurbed unit, I kept fans on it all the time, and added one blowing in to the two I already had pulling out. It died after 18months. Google "Onkyo HDMI board failure" or "Onkyo no sound" and decide for yourself if there's a problem.
 

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Quote:
Originally Posted by rprice54  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable/0_100#post_24519507


I had a 3007 die after two years (with fans on it all the time). They did send me a refurbed unit, I kept fans on it all the time, and added one blowing in to the two I already had pulling out. It died after 18months. Google "Onkyo HDMI board failure" or "Onkyo no sound" and decide for yourself if there's a problem.
 

With an Onkyo, you should be using three of these:

 

http://www.amazon.com/B-Air-Airmovers-GP-1-ETL-Approved/dp/B005MXZ3MU/
 
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Quote:
Originally Posted by Chad Varnadore  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable#post_24519226



From what I've heard, it sounds like Onkyo might have resolved the problem with the 929 (the 818's successor). It's said to run a lot cooler anyway.

I have been using 818 for more than 16 months and never seen it becoming hot. Even at reference level it's just slightly warm; never hot. Sounds like I just got lucky.


BTW I use an open front/back rack with 150mm top clearance.
 

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Quote:
Originally Posted by Jack D Ripper  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable#post_24519360


If you have to modify a unit and add fans, it is a sign of an incompetently designed unit that one should simply not buy at all.  If they cannot get such a basic concept right as heat dissipation, on unit after unit, one wonders what other things they have screwed up.  There is absolutely no way I would buy an Onkyo receiver these days, as there are just too many complaints about them.  One can get something reliable (from Yamaha, for example) for a comparable price, so there is little point in buying garbage instead.


It is amazing how many people continue to buy things that are unreliable.  To me, that is one of the most important characteristics of the unit.  No feature or other aspect matters if the thing does not work.

Exactly right.


Onkyo gives you a lot of features for the $, but they appear to use inferior components. Not worth it IMO. They've had problems for many years and I haven't seen anything that convinces me they've solved their problems.


Although, I don't think the main problem is heat dissipation. Rather it's using inefficient components. Too much of their power goes towards heat production. The problem may be solved by improved cooling, but the better solution is to use more efficient components.
 

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Quote:
Originally Posted by KidHorn  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable#post_24522464


Exactly right.


Onkyo gives you a lot of features for the $, but they appear to use inferior components. Not worth it IMO. They've had problems for many years and I haven't seen anything that convinces me they've solved their problems.


Although, I don't think the main problem is heat dissipation. Rather it's using inefficient components. Too much of their power goes towards heat production. The problem may be solved by improved cooling, but the better solution is to use more efficient components.

A better solution would be, to buy something other then Onkyo.

The HDMI/no sound problem, has been going on for at least 3 if not 4 years with their AVR's. No model other then their bottom end AVR's seem to be without these issues.


I am completely amazed, that people still buy Onkyo AVR's.


Alan
 
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Quote:
Originally Posted by Cruzin  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable/0_100#post_24524453

 
I am completely amazed, that people still buy Onkyo AVR's.


Alan
 

 

Me too.  I guess too many people are dazzled by being offered so many features for so little money, that they forget that there is a good reason why the other companies don't.
 

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I just purchased an 818 due to the price drop on Amazon. Just reading this last page, so I'm not up to speed on all of the issues with this receiver. Will I be more likely to bypass the major issues if I'm using the 818 as a pre/pro with an outboard amp? 
 

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Quote:
Originally Posted by Jack D Ripper  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable#post_24519360


If you have to modify a unit and add fans, it is a sign of an incompetently designed unit that one should simply not buy at all.  If they cannot get such a basic concept right as heat dissipation, on unit after unit, one wonders what other things they have screwed up.  There is absolutely no way I would buy an Onkyo receiver these days, as there are just too many complaints about them.  One can get something reliable (from Yamaha, for example) for a comparable price, so there is little point in buying garbage instead.


It is amazing how many people continue to buy things that are unreliable.  To me, that is one of the most important characteristics of the unit.  No feature or other aspect matters if the thing does not work.

I bought mine November 2012 , no problems what so ever till now , did i do something wrong ????
 

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In answer to your question ,nope you didn't do anything wrong. With that being said, it seems to be right around the two and one half ,to the three year mark when things start to go wrong with Onkyo's. Look at the time parameters for failure in the Onkyo failure thread.


I used mine as a pre/pro and just past that two and a half year mark, it just stopped producing sound. Worked perfectly up and until that point.


Alan
 

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Quote:
Originally Posted by Jack D Ripper  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable#post_24524506



Me too.  I guess too many people are dazzled by being offered so many features for so little money, that they forget that there is a good reason why the other companies don't.

Considering the last two Denon's I bought at dealer prices indicated SRP was set at 100% markup, it doesn't seem unreasonable to assume a company like Onkyo might have to gamble on making up for lower profit margins, with higher volume sales, afterall they don't seem to have the heritage of Yamaha, Marantz, Denon, etc. Granted, such manufacturing philosophy typically also results in more corner cutting or at least poorer QC, but it's hardly an unusual business tac in any arena. With some companies, you're paying a premium just for their name, a hefty one at that - look at Harley Davidson, a $60 t-shirt, still made in Taiwan or a helmet that is sold by the manufacturer for $50, Harley has the manufacturer slap their name on it and they charge $150.


And lets not forget the ones with problems are always going to tend to be the most vocal. The majority of those enjoying their purchase without incident won't be heard from until they get the urge to upgrade again. I'm seriously not meaning to defend Onkyo. I've never owned one of their products. At one time I even had the impression they were just trying to be a Denon clone. It's clear that potential buyers should be made aware of the risks. But it seems you have an ax to grind, justifiably or not.


Bottom line: If my budget were limited as such that I couldn't afford something comparable in features, but more reliable in reputation, if not in actual build or QC (Denon and Pioneer seem to be having their share of problems lately as well, as does QC and/or build drop significantly when you get into lower price ranges with probably every major brand), I'd certainly take my chances on an 818, add some extra cooling, maybe tack on an extended warranty if I still felt the need in two years when the factory warranty was about to expire. Again, I've never owned one, but I can't think of anything in the 600-700 dollar price range that would appear to compete on the same level. For an HT purposed receiver that seems mighty hard to beat to me. I haven't heard any criticism of their performance, so I have to assume it's only their reliability that's in question. In which case, gambling on a potentially higher quality performer seems worth the risk for my money, also keeping in mind that the 818 is technically a 1000-1200 dollar AVR, it's last years model that Onkyo may be resorting to higher discounting than they normally would in an effort to clear them out, possibly a result of their bad rep their brand has been getting. And still the 818 is rated 4 stars on amazon by customers, where Denon's flagship is only rated 3 stars (also a lot of problems, early on at least, despite costing over 4x the current street price).


It's even more discouraging when one's replacement dies too. Unfortunately, with most companies, replacements are usually refurbs, products that have already proven problematic. I think many manufacturers fail to adequately or even competently diagnose repairs these days, with an apparent trend, in the ever more complicated world of electronics, to blow off most returns as operator error.

Quote:
Originally Posted by ayertonsenna  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable#post_24524707


I just purchased an 818 due to the price drop on Amazon. Just reading this last page, so I'm not up to speed on all of the issues with this receiver. Will I be more likely to bypass the major issues if I'm using the 818 as a pre/pro with an outboard amp? 

50/50. It's the processing circuitry that seems to generate the most heat. The internal amps are still on, even if not being driven. Though not using them will cut down on the heat to a degree, in my experience using a Denon 3808 as a prepro, it's not that much - no real guarantee of how well the Onkyo might compare doing the same.


Did you buy it from amazon or from Onecall selling through amazon? If the later, you're likely to get a better price buying from Onecall direct. They'll usually cut you a better deal over the phone than what they can advertise. That may not be the case here, but it's worth a shot.
 

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Quote:
Originally Posted by Cruzin  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable#post_24525487


In answer to your question ,nope you didn't do anything wrong. With that being said, it seems to be right around the two and one half ,to the three year mark when things start to go wrong with Onkyo's. Look at the time parameters for failure in the Onkyo failure thread.


I used mine as a pre/pro and just past that two and a half year mark, it just stopped producing sound. Worked perfectly up and until that point.


Alan

From what i read with most of the complains regarding the 818 were the lack of place to dissipate heat ( one of the reasons a lot of guys talking about fans to remove heat ) . One thing i have to agree there's a lot of problems regarding one model only but till now i never experienced none of the problems ( the pure 24fps also comes to mind ) or maybe ( knock on wood here ) i din't get a lemon !!
 

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Well, Onkyo has had a run of issues...

1. failing HDMI boards

2. failing IDE connectors

3. not "washing" display boards causing display failures

4. amps dying


So bang for the buck is more like rolling dice, with the odds against you...
 
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Quote:
Originally Posted by Jon S  /t/1523834/onkyo-receiver-issues-is-the-nr818-reliable/0_100#post_24528392


Well, Onkyo has had a run of issues...

1. failing HDMI boards

2. failing IDE connectors

3. not "washing" display boards causing display failures

4. amps dying


So bang for the buck is more like rolling dice, with the odds against you...
 

The interesting thing is that there are people who defend them anyway.  Just read the posts above and you will see this in action.  Apparently, making unreliable junk is not a serious criticism of them, according to some people.  I expect you will likely see yet another example in a reply to this post, if you wait a short while.

 

Some people seem to feel that it is strange that someone wants something that is reliable.  I find it strange that anyone wants anything that isn't reliable.

 

 

It is really too bad that they have decided to make junk.  I have an old Integra (i.e., a higher end Onkyo) CD changer that I like very much.  It is connected to my main 2 channel system, and I use it frequently.  It is many years old, and works flawlessly.  But there is no way I would buy an Onkyo home theater receiver these days.  Nor, for that matter, an Onkyo CD changer either, as I have read many complaints about their reliability, too.  It seems that Onkyo no longer cares to make gear that is reliable and lasts, though they used to make such gear.
 
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