Hi Everybody,
I have a problem with my new Onkyo TX-8050 when playing back digital music via the network. I have narrowed it down to files encoded to CD quality, 16bit 44.1 khz. Doesn't matter the format, FLAC, MP3, WAV. If it is at 16bit 44.1 khz it plays back about 15% faster and higher in pitch.
I tested this with 3 versions of the same track, Eva Cassidy singing Fields of Gold. I have it in FLAC 24bit 96 khz, and MP3 at 16bit 44.1 khz. I also converted the FLAC to a 16bit 48 khz MP3 file. The FLAC and 48 khz MP3 played fine but the 44.1 khz MP3 plays faster and higher in pitch. Note that all three play just fine on my iMac.
Onkyo support have not been helpful. I called several times, got through to their call queue and then after waiting for a couple of minutes got dropped. After about the 5th time I finally got to talk to someone. I explained the problem and what I'd done (power off for 10 minutes, complete reset, etc) all to no avail. They took my details and said they'd call back in about 5 - 15 minutes. That was 2 days ago!
Has anyone else come across this and if so how did they get it fixed?
Cheers,
Jo
I have a problem with my new Onkyo TX-8050 when playing back digital music via the network. I have narrowed it down to files encoded to CD quality, 16bit 44.1 khz. Doesn't matter the format, FLAC, MP3, WAV. If it is at 16bit 44.1 khz it plays back about 15% faster and higher in pitch.
I tested this with 3 versions of the same track, Eva Cassidy singing Fields of Gold. I have it in FLAC 24bit 96 khz, and MP3 at 16bit 44.1 khz. I also converted the FLAC to a 16bit 48 khz MP3 file. The FLAC and 48 khz MP3 played fine but the 44.1 khz MP3 plays faster and higher in pitch. Note that all three play just fine on my iMac.
Onkyo support have not been helpful. I called several times, got through to their call queue and then after waiting for a couple of minutes got dropped. After about the 5th time I finally got to talk to someone. I explained the problem and what I'd done (power off for 10 minutes, complete reset, etc) all to no avail. They took my details and said they'd call back in about 5 - 15 minutes. That was 2 days ago!
Has anyone else come across this and if so how did they get it fixed?
Cheers,
Jo