[emery011]

Just wanted to put a plug in for Oppo. I was an idiot and loaded the wrong firmware on the dvd which made the player useless. I called Oppo and they shipped it both ways and fixed it for free. I have never done business with a company like Oppo!!

Thanks very much.

 

[EocThermos]

Wow- very impressive, never heard of a company anywhere that will pay to fix the customer's mistake.


I was also very impressed when I read that they would be return shipping if I chose to return the unit (I still would have had to pay one way, but still- many companies charge shipping + a restocking fee, so I was very impressed that they would even pay it one way).


Although after using it, I have no reason to return it

 

[jcavner]

That is impressive! I will definitely keep them in mind for my next DVD player purchase!