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When you press Eject, do you hear any motor noise? If no, then either the entire mechanism is bad, or the rubber band which spins the cogs, which ejects the tray, has broke.
If you hear mechanical noises, then the tray may just be stuck. Try the following:
1. Disconnect the DVD player’s power cord from the power source for no less than 15 minutes.
2. Ensure that the tray is not sticking to the front of the tray opening by running a small flat object along the entire edge of the tray.
3. Gently shake your DVD unit.
4. Reconnect the power cord.
5. Press Eject. If the tray does not Eject, make any note of any mechanical noises.
6. Press Eject and press in the tray.
7. Press Eject again.
If you hear mechanical noises, then the tray may just be stuck. Try the following:
1. Disconnect the DVD player’s power cord from the power source for no less than 15 minutes.
2. Ensure that the tray is not sticking to the front of the tray opening by running a small flat object along the entire edge of the tray.
3. Gently shake your DVD unit.
4. Reconnect the power cord.
5. Press Eject. If the tray does not Eject, make any note of any mechanical noises.
6. Press Eject and press in the tray.
7. Press Eject again.