You are welcome, that is my MIC S/N, but you did the hard work, it was this that gave me the clue :... do you have an idea why you asked me to try your speaker S/N? This is very arbitrary, I think. Is it downloading a calibration for my S/N mic from the Internet? If so, Anthem needs to add my S/N into the DB to make this work. If so, this is such a simple fix!!!
Thank you, rondongon!
Genesis does download the MIC cal file after you enter your MIC S/N and saves it to ~/Library/Preferences/ARC Genesis/calibration_files/330975.calNote: AUDIO_RECORDER[audio_recorder.cpp]: Failed to load a curve correction for the 1b35_1004_mac measurements will not be calibrated (Calibration file version is newer than this program. Check for updates.).
"Critical audio problem. Please check the microphone and speaker connections."
It seems from the surface that Genesis is checking the MIC calibration file version, and would not proceed if it does not support it. Though it makes little sense that it doesn't support yours. You can "Report an Issue" under "Help" in ARC Genesis. Anthem AV will later on ask you to do that on top of email/phone followup...
PS: you can download the old software and the cal file from https://www.anthemarc.com/downloads/index.php