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Originally Posted by redblue3008 /forum/post/15478700
there are pages, and pages and pages of people with the problem. thats not legitimate? and thats just this site, if you search google, there are many others. i mean, if some of you think thats funny for me to base my decision on a large number of consistent complaints, thats fine, however there is no a massive LG failure thread on this site or on the internet.
That's because not too many people buy LG Plasmas compared to Panasonics. And the reason the complaints are consistent is because there are only a few things that can go wrong with a Plasma so you see the same complaints over and over (power supply, video board, input board, not much else).
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somehow user reviews of people who own the product is not a reasonable way to gauge the quality of a product?
No, not unless you get feedback from
everyone who owns a Panasonic, or at least a large enough cross-section of several thousand owners where you can get a more accurate ratio of defective sets vs perfect sets. If the industry data is correct, 98% of Panasonic owners have not had a failure which by today's standards is excellent in the world of modern electronics.
People don't come to message forums to create posts that say "Hey i just wanted to let you all know that my plasma is 100% reliable and has not failed!!". No. But people that do have problems will seek out forums and post about their problem either to or seek advice, or complain, or to vent their anger and bash the product and try to get everyone to not buy that brand. It's childish.
And you seem to be ignoring the technical posts from thousands of Panasonic owners here where they are not talking about defects, but are actually talking about settings and how great it looks compared to other brands which means they are not having any problems. Do posts from owners that are not having any failures carry any less weight than posts from owners that have had failures? I know a lot of people who bought Panasonic plasma TVs over the past 6 years, yet none of them have had failures that i know of - and i'm sure they'd call me and let me know if they did.
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why do i think LG would be more reliable? Consumer websites rated in highly, and there is not a massive group of people complaining about failures.
Did any of those consumer websites rate it more reliable than Panasonic? If so please post the links so we can have a look at the data. Have you actually talked to any authorized repair shops or to any television repairmen about how reliable the Panasonic is compared to other brands? How about the LG?
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even without that problem, the video noise issue has me leaning lg. is that not a legit issue either? its being reported on internet forums as well.
What video noise? I've never seen it on any Panasonic in the homes of my friends and relatives and customers and club members. But i've seen video noise randomly on every brand of plasma at stores and i always attribute it to the settings or the feed or the setup. And most of the people who say they see video noise on brand X or Y or Z saw it at a store, not in their own home.
So how about LG's famous red dot problem and red sparkle problem? There are lots of posts on various internet forums about it. I see the problem myself on two LG Plasmas at the Daily Grill restaurant right here in El Segundo, and sometimes on the new and horrid looking 42" LG LCD TV they had me install at at my workplace. I tried to tell them it was garbage and to please buy a better brand, but they insisted on getting the LG and now i have to listen to the customers constantly ask why is everybody's face so shiny?
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most of the user reviews i read about the LG prefer the picture.
Then by all means buy the LG, but i gotta say i've never been able to get an LG Plasma to look as good as a Panasonic. And you better hope your LG doesn't develop a defect because you'll probably have a heck of a time getting it repaired - LG's customer service is mostly poor and once you get a tech out to look at it, parts are often backordered for a month. Nonetheless, chances are good that it will be almost as reliable as a Panasonic since the top brands reliability levels are only within a few percent of the next one.