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Panasonic Industrial vs. Consumer Models

641 Views 5 Replies 6 Participants Last post by  Charlie_Phogg
I'm considering purchasing the Panasonic industrial 50" plasma (TH-50PHD8UK). CNET absolutely raves about the set. Can anyone help me out with the pro's and cons of going with the industrial model including:


1) I don't think there is a local seller (Raleigh, NC) so I will have to order it on the web. Other than simply not being able to see the set before purchasing, are there other considerations (return? servicing? etc)


2) I realize that the connections are limited vs. the consumer model. I will only need to connect an HDTV receiver/DVR provided by the cable company and a DVD player. Any problems?


3) I realize I will need speakers - any suggestions for a budget conscious non-audiophile? Must be discreet - small.


4) Anything else I'm missing?
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Quote:
Originally Posted by gdavis
I'm considering purchasing the Panasonic industrial 50" plasma (TH-50PHD8UK). CNET absolutely raves about the set. Can anyone help me out with the pro's and cons of going with the industrial model including:


1) I don't think there is a local seller (Raleigh, NC) so I will have to order it on the web. Other than simply not being able to see the set before purchasing, are there other considerations (return? servicing? etc)


2) I realize that the connections are limited vs. the consumer model. I will only need to connect an HDTV receiver/DVR provided by the cable company and a DVD player. Any problems?


3) I realize I will need speakers - any suggestions for a budget conscious non-audiophile? Must be discreet - small.


4) Anything else I'm missing?
I'm not an expert, but:


1. Panasonic does not restrict warranties so that a purchase on the internet is fine and you will surely get a better price.


2. Actually, there is much more flexibility with the industrial model than the consumer model. There are a range of terminal boards ("blades") that you can purchase to match your needs for inputs, including DVI and HDMI.


3. No suggestions from me.


4. If you ever get deeper into it and want to get an external video processor, the industrial models are much better because they will accept the native resolution of the panel so that you can get 1:1 mapping with your VP and thus avoid having to use the inferior (compared to the external VP) processing of the panel.


Check out the FAQs on Panasonics in this forum.
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I'm also on the verge of ordering a commercial Panasonic, the 65" model, but am holding off pending the upcoming CES show.


The major drawback I've found with the commercial panels is the type of standard warranty offered which I understand is 'carry-in' service rather than the 'in-home' service provided with the consumer panels. I haven't actually seen the Panasonic warranty but believe that is the case. You can get an extended warranty that provides in-home service from year 2 but unless you live close to a Panasonic service center the standard warranty may be, on the face of it, essentially worthless.


A major plus otoh is the multistandard support (PAL, SECAM) support on the commercial panels which the consumer panels do not have. This may not be an issue for you but it is a must-have feature for me.
Quote:
Originally Posted by gdavis
I'm considering purchasing the Panasonic industrial 50" plasma (TH-50PHD8UK).


1) I don't think there is a local seller (Raleigh, NC) so I will have to order it on the web. Other than simply not being able to see the set before purchasing, are there other considerations (return? servicing? etc).
The only reason you'd need to return it is if it arrives broken or damages or is defective right out of the box. I'd recommend buying it from one of the forum sponsors as they tend to have good policies for taking care of you if this were to occur. This is very rare so you shouldn't have any problems in the first place.

Quote:
2) I realize that the connections are limited vs. the consumer model. I will only need to connect an HDTV receiver/DVR provided by the cable company and a DVD player. Any problems?
Since you're also asking about speakers below i presume you're not using any sort of Home Theater system, and connecting the DVR and DVD Player directly to the plasma. There are at least a few ways you can connect these to the TV:


If both devices are using Component connections, the 8UK already has one Component terminal board installed, so for the other device you can buy an RGB Breakout Cable (Component-to-15 pin D-Sub cable) and use the 15-pin input as a 2nd Component input. These cables are available online for not too much money.

Pic


The 8UK's terminal boards have BNC-style inputs so you will need BNC-to-RCA adapters for the Component connection. I think VA includes these if you buy the 8UK from them, and you can buy them yourself at Radio Shack or Fry's if you buy it somewhere else.


But on my TH-42PX50U, i've found that my Panny RP62K DVD Player looks better if i send a 480i signal to the TV over S-Video which lets the TV scale the signal and it does a very good job. This looks better than using the Component connection reglardless of if i have Progressive Scan mode turned on or off. S-Video beats both these other settings. So if you choose to connect your DVD player with S-Video like i have then the 8UK already has an S-Video input on the other Terminal Board, so aside from having to have an S-Video cable and Component cable ready, and the 3 BNC adapters, you don't need anything else.

Quote:
3) I realize I will need speakers - any suggestions for a budget conscious non-audiophile? Must be discreet - small.
Speakers are a very personal decision so i'll stay out of this one other than say you might want to buy them from a place that makes it easy/cheap to return if you're not happy with the sound. Pretty much any 6 or 8-ohm bookshelf speaker can be used so go with whatever your ears and eyes like.

Quote:
4) Anything else I'm missing?
A few people here have posted that Panasonic Customer Service told them over the phone that when a Commercial model is used in a home environment, the warranty is now in-home just like on their consumer models. Others have said that Panasonic has not invoked this policy so unless someone gets it in writing, presume that it will have to be carried in or shipped to a Panasonic service center. But i would seriously check into this In-Home clause and get it in writing from Panasonic. And contact the local repair shops that Panny uses and ask them how they would handle a warranty issue on the 8UK at your house. Maybe they'd come get it for a small fee if the warranty is indeed carry-in only, or for free if it is In-Home and the problem cannot be fixed in your living room. Things to consider . . . .


Keep the original shipping carton and packing materials if at all possible. When it first arrives, take lots of detailed pictures of how it's all packed in various states of removal from carton so you know how to repackage it if you ever have to ship it somehwere in the future. My box and packing material is hanging from the rafters in my garage overhead and i'm keeping it for however long i have this TV. A friend has his box stored at his workplace since he doesn't have room at his apartment :)
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Quote:
Originally Posted by gdavis
I'm considering purchasing the Panasonic industrial 50" plasma (TH-50PHD8UK). CNET absolutely raves about the set. Can anyone help me out with the pro's and cons of going with the industrial model including:


1) I don't think there is a local seller (Raleigh, NC) so I will have to order it on the web. Other than simply not being able to see the set before purchasing, are there other considerations (return? servicing? etc)


2) I realize that the connections are limited vs. the consumer model. I will only need to connect an HDTV receiver/DVR provided by the cable company and a DVD player. Any problems?


3) I realize I will need speakers - any suggestions for a budget conscious non-audiophile? Must be discreet - small.


4) Anything else I'm missing?
isn't there a Tiger Direct outlet in the "Triangle"? They see the 8UKs.
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Quote:
Originally Posted by gdavis
3) I realize I will need speakers - any suggestions for a budget conscious non-audiophile? Must be discreet - small.
I picked up a pair of Athena S.5's for my 7UY. I liked them because of their small size (8 1/2"H x 6 1/3"W x 6"D) that would fit on the shelf under the Plasma and their relative low cost (~$100 as I recall). They have been very adequate for what I wanted them for, everyday TV watching where I don't want to have to fire up the whole HT audio system. Having only 4" woofers and limited power from the Panny, don't expect these speakers to shake the house but for watching the news etc. they are perfectly fine.
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